Job Description
Engineering Administrator\n\nSheffield\n\nSalary: up to £27k\n\nMonday – Friday 8am – 5pm onsite\n\n25 days holidays + Bank Holidays\n\nA fantastic opportunity has arisen for an Engineering Administrator to join a fast-paced environment. Working for a business who are specialists in designing, installing critical access and safety equipment. Responsible for critical support to a small busy team, in a highly competitive market, the provision of accurate data and a customer-centred approach are key.\n\nKey Responsibilities:\n\n * To receive, action and direct telephone calls, mail and email requests for information, service or support in a timely, professional, courteous and customer-focused manner.\n\n * To update customer portals with required documentation once work has been undertaken thereby facilitating payment.\n\n * Raise Purchase Order requests, liaise with Finance and submit orders to suppliers when requested\n\n * Hiring of equipment and booking of access machinery including arranging delivery\n\n * Dealing with certifications and assisting the Labour controller in the weekly planning and covering for absence and holidays where necessary\n\n * Ordering essential job parts, completing weekly engineers job packs in a timely manner and compiling and issuing RAMS to engineers and customers\n\n * Inputting information on spreadsheets and processing payments for parking fees, ad hoc purchases, postal/carriage etc.\n\n * Booking and managing overnight hotel accommodation and parking (as req’d) for the Engineers working away from home and were requested by the Operations team make the necessary arrangements.\n\n * Collating and processing engineer expenses including p/o’s relating to engineer purchases\n\n * Ensure electronic and paper files are well organised and accurately maintained\n\n * Organise the retention and archiving of paperwork that must be retained for safety and financial reasons.\n\n * Processing customer renewal orders, data entry and assigning tasks as applicable on Clarity.\n\n * As a member of small team, provide administrative support to others in the wider team as directed.\n\nKey Requirements:\n\n * Proven experience in a similar role (service orientated with field-based personnel and national customers), will consider engineer coordinator, transport planner, transport coordinator, route planner or similar experience\n\n * Strong IT skills, including MS Outlook, Word and Excel\n\n * Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance\n\n * Excellent attention to detail\n\n * Professional, customer-focussed manner, helpful and supportive to colleagues