The Central Delivery Function has an exciting opportunity in the role of the Head of Events, Commercial Services and Community Resilience. The role will form part of the senior team and will lead a number of the key teams delivering services across Yorkshire and The Humber as follows:
Events and Commercial Services:commissioned by large scale venues to deliver exemplary private medical services across a range of events, Yorkshire and Humber wide. The post holder will lead the delivery of the services and the development of the Trusts first commercial strategy
Community Resilience:providing volunteer first line response services as part of the core front line response supporting patients across Yorkshire and Humber. The post holder will provide excellent leadership skills to support the team to increased the excellent services provided by volunteers, ensuring and excellent volunteering experience.
You should be an excellent innovative leader, able to identify opportunities for the services to develop in a supportive, engaging way; taking teams and wider stakeholders with you on each services future journey. With a focus on supporting teams to be the best that they can be to deliver excellent services to patients, the post holder will need style of leadership that brings out the best in the wider teams.
The successful candidate will lead the development and delivery of the two core areas within their portfolio. Key areas of focus are:
• ensuring excellent service delivery to our patients and paying customers, establishing and supporting teams with strong operational oversight
• ensuring excellent experience by developing and supporting our workforce and volunteers to be exemplary ambassadors for the Yorkshire Ambulance Service
• lead a culture of quality improvement throughout the service areas, ensuring excellent patient care is at the heart of all we do
• lead the development and delivery of the first commercial strategy for the Yorkshire Ambulance Service
• become part of the excellent tactical commander team supporting front line service response in an identified geographical area
You will need exemplary interpersonal skills, with an ability to engage with a huge range of stakeholders, both within YAS, the health and social care system and across the private events market. With a strong background in core operational skills and understanding of service development, you will need to be able to ensure excellent service delivery today as we develop the services to meet the challenges of tomorrow.
As an ambassador for the services you lead on and the wider Yorkshire Ambulance Services you will embody the Trust values and lead in a way that brings life to them for your teams and our patients.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Sell annual leave scheme.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation!
Essential skills and experience required:
• Lead the innovative development of each service area
• Be accountable and support the team to deliver excellent services including full budget responsibility, performance delivery and management for the teams.
• Be part of the wider senior management team, supporting identifying opportunities for delivery and improvement across the A&E Operations service footprint
• Be part of the tactical commander rota.
Person Specification
Please refer to the attached person specification for full details.
This advert closes on Monday 28 Oct 2024