This is an exciting opportunity to join our outbound Telesales team, where you will play a crucial role in spearheading new business acquisition initiatives aimed at the small to medium-sized business segments within the UK non-household water market. In this role, you will take the initiative to proactively reach out to customers who have yet to consolidate their entire portfolio with Business Stream. Your mission will be to acquire their complete set of business locations, unlocking their potential and ours. You will also have the chance to participate in innovative campaigns designed to test compelling customer propositions, paving the way for converting prospects into loyal Business Stream customers. Your insights will be invaluable as you provide feedback on strategies for improvement. Finally, you will lead the charge in exciting cold-call telesales campaigns, targeting key SME customers identified through our market research.
You will be an enthusiastic team player, equipped with a wealth of knowledge and expertise in outbound calling within a business-to-business (B2B) environment, ideally within the mass market for utilities or a related sector. A proven track record in a dynamic Telesales team or sector with similar challenges and opportunities is essential, along with the ability to keenly identify and actively pursue valuable business opportunities. Moreover, you will possess exceptional communication skills, enabling you to adapt your approach to resonate with diverse audiences. Your passion for customer service will shine through, accompanied by a strong sense of ownership and accountability for your contributions.
What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.
Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and water and waste water management solutions.
Benefits:
* Salary up to £27,825 plus bonus up to 10%
* Attractive pension plan
* 31 days annual leave and six bank holidays
* Monday to Friday based in our office within Edinburgh Park.
* Subsidised staff restaurant and free gym membership
* Employee discounts
* Salary sacrifice schemes including electric vehicles and cycle to work
Why we're the right fit: We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.
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