Job summary The ideal candidate will be educated to GCSE in Maths & English or equivalent and NVQ Level 3/RSA3 or equivalent and will possess strong customer service skills, a professional and confident telephone manner and good organisational and keyboard skills. They will also require a good working knowledge of Microsoft Office packages. The candidate needs to pay attention to detail, be able to work to tight deadlines and adapt to changing/challenging situations. Experience of working in administration and the ability to minute take is essential. You may be required to take a Numeracy & Literacy Test on the day of interview. What is High Cost Area Allowance? The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas. As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month. 5% of basic salary, subject to a minimum payment of £1,192 per year and a maximum payment of £2,011 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) Main duties of the job This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service and home treatment teams, Management, Consultant Psychiatrist, Lead clinicians and the wider team. The successful candidate will work closely with the teams providing up to date information the teams, production of reports and summaries within designated timescales, minute taking for requested meetings, creation and maintenance of spreadsheets and internal forms within designated timescales, maintaining of HR and personnel documentation, diary management, caseload management, generic mailbox monitoring and maintenance and any other administrative duties requested. This is not an exhaustive list and will adapt to meet the needs of the service. About us Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county. The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 3 Salary £25,329 to £26,958 a year per annum inclusive HCAS% Contract Permanent Working pattern Full-time Reference number 380-AC0642-A Job locations Little Brook Hospital, Dartford Bow Arrow Lane Dartford DA2 6PB Job description Job responsibilities Please see job description for full details. All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service Job description Job responsibilities Please see job description for full details. All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service Person Specification Experience Essential Administrative experience in the last 2 years Desirable Administrative experience in a health care setting in the last 3 years Qualifications Essential Minimum A-C GCSE or equivelant in Maths and English and IT Skills Essential Microsoft Office Experience Experience in handling work prioritisation and deadlines Experience in Minute taking experience in customer service and call handling Desirable Experience in Report Writing Experience in Supervising Staff Members Experience in Data Anaylsis Experience in Diary Management Experience in handling difficult conversations Person Specification Experience Essential Administrative experience in the last 2 years Desirable Administrative experience in a health care setting in the last 3 years Qualifications Essential Minimum A-C GCSE or equivelant in Maths and English and IT Skills Essential Microsoft Office Experience Experience in handling work prioritisation and deadlines Experience in Minute taking experience in customer service and call handling Desirable Experience in Report Writing Experience in Supervising Staff Members Experience in Data Anaylsis Experience in Diary Management Experience in handling difficult conversations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kent & Medway NHS & Social Care Partnership Trust Address Little Brook Hospital, Dartford Bow Arrow Lane Dartford DA2 6PB Employer's website https://www.kmpt.nhs.uk (Opens in a new tab)