Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards.
We are looking for a friendly and experienced Weekend Receptionist to join our team on working one shift per week on a part-time basis on a Sunday only.
This is a 7.5 hour contract per week covering the rota in staff absence, The working hours are as follows; 10am - 18:00pm (these hours are non-negotiable) You will be expected to work every Sunday.
The reception area is staffed from 7.30am to Midnight, 7 days a week, including Bank Holidays.
You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.
The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years’ experience working in a similar role with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential.
You’re Day-to-Day...
* Provide a professional, welcoming reception experience
* Greet visitors & notify the appropriate member of staff of their arrival
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls and take messages where appropriate
* Sort & distribute post, and assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users and ensure all staff comply with security protocols.
You are...
* An experienced receptionist with at least 1 or more years of experience working as a Receptionist
* Organised, naturally helpful and good at multitasking
* Computer literate – including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly & approachable with excellent c
* GCSE Maths and English qualified, with a good level of numeracy and literacy
* Diligent & accurate, with an eye for detail and an understanding of confidentiality.
Why Cygnet? We’ll offer you…
* Strong career progression opportunities
* Expert supervision & support
* Employee referral scheme
* “Cycle to work” scheme & employee discount saving
Please note: successful candidates will be required to undergo a standard or enhanced DBS check
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