Job Description
About Us
Bodyscape is proud of its the great service we provide to our customers and staff which is testament in the fantastic customer and staff feedback we receive and of the awards we have received. We are excited to have recently opened BodySpa which caters for hotel guests and operates as a day spa for external clients. As part of Andras Hotels, Northern Ireland’s largest hotel group, we subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.
What is the job?
We are looking for energetic and talented people to open and grow BodySpa and as Spa Therapist, you will be responsible for delivering exceptional wellness treatments to our clients. Your expertise and dedication will contribute to creating a relaxing and rejuvenating experience for our customers, promoting their overall well-being and satisfaction. You'll consult with each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you’ll also maximise revenue through proactive selling of high-quality spa retail (Supplier) products.
Hours:
40 hours per week
What we offer:
* Discounted hotel rates at six thousand hotels worldwide
* Recruit a Friend scheme
* Employee of the Month Award
* Health Care Cash Plan
* Kingsbridge Diamond Membership Club
* Increased annual leave with service
* Free membership of BodyScape Health Club, based at Crowne Plaza
* Andras Academy – Training & Development Programmes & progression opportunities within the Andras Hotels Group.
* Cycle to work Scheme
About The Role
Your day to day
* Provide a wide range of beauty and spa treatments to clients, including massages, facials, body treatments, and other specialized services.
* Assess clients' needs, preferences, and any existing medical conditions to tailor treatments accordingly, ensuring their comfort and safety.
* Conduct consultations with clients to determine their goals and expectations, offering professional advice and guidance on suitable treatments and products.
* Perform spa treatments with precision and expertise, utilizing appropriate techniques and products to achieve desired outcomes.
* Maintain a clean, organized, and tranquil spa environment, ensuring adherence to strict hygiene and sanitation standards.
* Keep accurate records of client information, treatment details, and any recommended follow-up care.
* Uphold a high level of professionalism and customer service, building rapport with clients and fostering a welcoming and relaxing atmosphere.
* Stay updated on current trends, techniques, and industry developments in spa and therapy through continuous learning and professional development.
* Promote spa products, packages, and memberships to clients, showcasing their benefits and providing personalized recommendations.
* Collaborate with other team members, to ensure smooth operations and exceptional customer experiences.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
* Team Work – work cooperatively and effectively with others
* Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
* Commitment – “I do what I say”, commitment to do the best in everything I do
* Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
* Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Desired Criteria
* Proven experience working as a Spa and Beauty Therapist. either a destination Spa or within a Hotel Spa
Required Criteria
* Spa UK Qualified to NVQ level 3 or ITEC, CIBTAC, CIDESCO (or equivalent in beauty massage).
* In-depth knowledge of various spa and beauty treatments, techniques, and products
* Strong understanding of anatomy, physiology, and skin care principles
* Excellent customer service skills with a warm and friendly demeanor
* Ability to communicate effectively and professionally with clients and team members
* Outstanding time management and organizational skills
* High attention to detail and a commitment to delivering exceptional quality treatments
Closing DateTuesday 26th November, 2024