***Previous applicants need not apply***
Pharmacy Clerical Assistant
25 hours per week (Days/ Hours to be discussed at interview)
Permanent
Closing Date: 8th April 2025
Interview Date: 16th April 2025
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Main duties of the job
* To check and certify invoices from all suppliers using WellSky, as per Trust's Standing Financial Instructions and Pharmacy policies and procedures.
* To investigate all invoice queries, obtain credits; gather, assess and analyse information regarding 'to-follows' on orders, cancel and if required, advise Lead Pharmacy Team on delayed orders when appropriate.
* To file and maintain auditable records of all orders, delivery notes and invoice payment authorisations for all goods arriving at Pharmacy.
* To check monthly statements and investigate discrepancies where appropriate using computer generated standard monthly reports.
* To process automatically generated daily orders using the Pharmacy computer system in accordance with documented standards and procedures.
* To support the pharmacy reception on an adhoc basis.
About us
Here at George Eliot our vision to 'excel at patient care' taking centre stage. An ever evolving clinically led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:
Excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job responsibilities
1. To check and certify invoices using WellSky, as per Trusts Standing Financial Instructions and Pharmacy policies and procedures.
2. To investigate all invoice queries, obtain credits; gather, assess and analyse information regarding to-follows on orders, cancel and if required, advise Chief Pharmacist on delayed orders when appropriate.
3. To file and maintain auditable records of all orders, delivery notes and invoice payment authorisations for all goods arriving at Pharmacy.
4. To check monthly statements and investigate discrepancies where appropriate using computer generated standard monthly reports.
5. To process automatically generated daily orders using the Pharmacy computer system (currently JAC) in accordance with documented standards and procedures.
6. To release orders, print them and present them to Chief Pharmacist for authorisation and signature.
7. To place orders with suppliers by telephone, fax, post or e-commerce in accordance with Trusts Standing Financial Instructions and pharmacy policies and procedures.
8. To follow up overdue orders with suppliers, in accordance with Trusts Standing Financial Instructions and pharmacy policies and procedures.
9. To prepare and process documentation required for order amendments and returns to suppliers, in accordance with policies and procedures.
10. To update and maintain computer records of suppliers, prices and drug contracts so as to ensure timely and up-to-date information in the pharmacy system, in accordance with Trusts Standing Financial Instructions and pharmacy policies and procedures.
11. To select and print standard reports regularly and as required, for instance to investigate discrepancies using appropriate programme (e.g. TRACE) and end of year Financial Reports as required by the Finance Department.
12. In the absence of the department secretary P/A prepare, update and file staff details (A/L, Sickness and T.O.I.L.). Maintain and update records for non Pharmaceutical orders.
13. Knowledge of Microsoft programs (Word, Excel) and Outlook.
14. To file and maintain records of all documents relating to prescriptions.
15. To receive prescriptions, collect prescription charges, answer telephones and answer queries from patients and hospital staff when undertaking reception duties in the absence of usual reception colleague.
16. Balance the till and bank monies at Finance Department, when standing-in for colleagues in Pharmacy reception.
17. To answer telephones, channel messages, sort and distribute departmental mail
18. To book appointments for Chief Pharmacist.
19. To undertake photocopying, thereby supporting pharmacists & technicians.
20. As part of the department induction, to help train new staff.
21. To liaise closely with other clerical colleagues to ensure all daily tasks are completed.
22. To co-operate with other members of pharmacy staff as necessary, to facilitate the smooth running of department by ensuring timely execution of duties.
23. To maintain a clean, tidy working environment and equipment such as printers & photocopiers.
Person Specification
Experience and Knowledge
* On the job experience with keyboard usage in a pharmacy or medical environment
* Experience of working as part of a team
* Experience of checking prices and invoices
Qualification and Professional Training
* NVQ 2 Or equivalent experience of dealing with patients and customers and dealing with orders and invoices
* RSA 1 or equivalent
Skills and Abilities
* Relevant computer skills and able to work at VDU for long periods
* Able to carry out routine tasks under Standard Operating Procedures (SOPs)
* Able to take instructions from more senior members of staff
* Recognises own limitations
* Able to work on own initiative
Personal Qualities
* Able to communicate effectively verbally & in writing
* Enthusiastic and keen to learn
* Work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Main Pharmacy Department, George Eliot NHS Trust
Lead Pharmacy Technician Procurement and Homecare
Main Pharmacy Department, George Eliot NHS Trust
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