Job Description
Full time 35hrs (Mon-Fri) 9.00am – 5.00pm plus some evening and weekend work where required
Salary - £22,200 pro rata per annum
This role is based at our office 432 Upper Newtownards Road, Belfast, BT4 3GY
The post holder will work with our domiciliary care managers to ensure the smooth and efficient running of our operations.
You will be the first point of contact for all staff and clients and will assist the managers in all their duties.
This is a diverse role involving reception duties, finance admin such as invoicing and payroll and generic admin such as creating files and archiving.
The role will require an IT literate person who is confident to update our live care system and send and receive e-mails and letters on a daily basis.
Essential Criteria:
* Right to live and work in the UK
* Proficient in the use of all Microsoft packages, previous experience using Microsoft Excel
* Excellent English communication skills both written and verbal
Desired Criteria:
* 6 months previous experience working in an office administration role
* Full valid UK driving licence, Access to a vehicle, willing to obtain business insurance
About The Role
To be part of the administration team responsible for the administration of the Crossroads Operations Office and to provide a full administrative support to the Scheme in line with the objectives of Crossroads Care NI.
The post holder will be responsible for ensuring that care plans are placed in a timely manner and kept up to date.
Principal duties and responsibilities
1. To be responsible for financial information by recording accurately, invoicing and payroll financial transactions as necessary. This information must be provided in the format required within the stipulated time frame.
2. In conjunction with Administration and Finance departments ensure the timely processing of payroll and invoices.
3. To ensure the smooth running of the administrative and financial tasks.
4. Ensure that timesheets are recorded and processed in a timely manner for payroll.
5. Ensure rotas, availability sheets, weekly timesheets and expenses are correct, bringing any concerns to the attention of the Scheme Managers.
6.. To assist the Scheme Managers with the accurate recording of information such as annual leave, sickness absence and any other periods of leave on Care Planner.
7. To provide admin support when employees leave including the calculation of annual leave.
8. To ensure the timely preparation and issuing of timesheets, payslips and memos.
9. To organise paperwork and maintain a timely and efficient filing and archiving system.
10. In the absence of your colleagues, input data on Crossroads systems for new clients / packages of care including risk assessments and client details.
11. To support the administration team to carry out receptionist duties including answering the telephone, front door; recording, distributing and daily post run, e-mails and photocopying.
12. When required, note take at meetings and type up minutes.
13. Ensure Crossroads Computer systems are kept up to date and data is inputted accurately and within a timely manner.
14. To ensure that contact details are updated on computer systems.
15. In the absence of colleagues, distribute and maintain a record of issued items including PPE and any other Crossroads property.
16. To support the Fundraising activity of the organisation and participate in fundraising events.
To view the full job description, please download the job description pdf attached to the job post.
Skills Needed
Financial, Technology, Managerial / Operational, People
About The Company
Crossroads is a not for profit organisation dedicated to supporting carers and those with care needs across Northern Ireland.
Crossroads supports people through a number of projects:
Domiciliary – person-centred care, helping people live independently at home.
Young Carers – supporting children and young people who are caring on a daily basis.
In Your Prime – tackling loneliness and social isolation among older people in Northern Ireland.
Company Culture
Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability. Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.
Desired Criteria
* 6 months previous experience in an admin role
* Full valid UK driving licence, access to a vehicle and willing to obtain business insurance
Required Criteria
* Right to live and work in the UK
* Able to prioritise tasks efficiently
* Proficient in the use of all Microsoft Packages e.g. Excel
* Excellent verbal and written communication skills - English
Closing DateMonday 25th November, 2024