You are applying for a job at: GRP Insurance Services We are part of Brown & Brown Insurance group. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Apprentice Insurance Practitioner Location: Boston (On-site) Package: £Negotiable Benefits This is a great opportunity to become a valued member of our BB Insure team based in Boston. The main requirement for the role is to provide excellent levels of service to both new and existing customers, Utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here and within the wider Brown & Brown business. About you: As this role comes with full training and development, we’re looking for someone who is after their first role after leaving school / college and wants to build a career within a growing business. You'll be a good communicator and have strong numerical and verbal skills. You’ll have a minimum of English and Mathematics GCSE’s (or equivalent) and be willing to learn and develop and invest the time in developing yourself, whilst taking onboard feedback and development points from managers. The day to day: Deliver excellent customer service to all customers Uphold the company's mission statement and values Accurately complete administrative tasks such as post, diary as well as account and insurer queries Securing a consistent pass rate on all call observations Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process Liaise and build relationships with insurers and customers - both internally and externally General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service The Rewards: A negotiable basic salary coupled with a benefits package that includes all the normal pieces (25 days Holiday Bank Holiday’s, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation A great working environment on a Monday to Friday basis with no shifts. Full support for ongoing development post completing your apprenticeship, with regular training and development available and funding available for further professional qualifications We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.