Operations Assistant Fixed Term (6 Months)
We're seeking an organized and detail-oriented Operations Assistant to join our team on a 6-month fixed-term contract. If you have experience in e-commerce or customer service and thrive in a fast-paced environment, we'd love to hear from you!
Responsibilities:
Coordinate bulk shipments and stock transfers
Process online orders, refunds, and returns
Collaborate with our Customer Service team to resolve queries via Gorgias
Build and maintain strong relationships with clients and suppliers
Follow established processes to ensure accuracy and efficiency
Quickly adapt to new systems and workflows
Requirements:
Previous experience in e-commerce or a similar B2C role
Proficiency in Excel or Google Sheets
Highly organized with strong attention to detail
Ability to meet deadlines and multitask effectively
Excellent written and verbal communication skills with a friendly, professional approach
If this sounds like the opportunity for you, we'd love to receive your application