Employer Welsh Ambulance Service University NHS Trust
Employer type: NHS
Site: Powys
Town: Powys
Closing: 23/03/2025 23:59
Voluntary
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and shortlisted for interview, you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly.
All applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than an application made in English.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job Overview
Volunteer Opportunity within the Welsh Ambulance Service NHS Trust
This is an exciting opportunity to become a Community Welfare Responder.
Community Welfare Responders
Community Welfare Responder (CWR) volunteers are trained and equipped to support the Welsh Ambulance Service NHS Trust (WAST) delivery of urgent care for patients and service users in their community. CWRs are enabled to provide clinical observations and welfare support to patients/service users. CWRs will also be trained in basic lifesaving skills and the use of an automatic external defibrillator (AED). This is integral for strengthening the WAST contribution to community resilience.
Main Duties of the Job
CWRs in Wales are volunteers who donate their spare time to attend appropriate emergency calls and provide accurate and up-to-date clinical information to remote clinicians in our Ambulance Control Centres. The remote clinician will then supplement their clinical assessment with the information provided by the CWR and determine the most appropriate care plan for that patient.
Our CWRs are alerted to an emergency call via a handheld mobile device from one of our three Regional Ambulance Control Centres. Our volunteers will drive to the address of the incident, under normal road conditions, and will always adhere to the Highway Code. Our volunteers will not be permitted to drive under emergency conditions or use blue lights.
The role of the CWR is an initiative under the Connected Support Cymru project, and an integral part of our long-term strategic ambition in ‘Delivering Excellence’. The CWRs play a key role to ensure that patients receive the right advice and care, in the right place, every time.
Working for Our Organisation
Who Can Apply?
You do not need to have any previous medical training to become a Community Welfare Responder (CWR). We will provide full training and encourage anyone who has the time and desire to help and give back to their community to apply.
* Possess a full UK driving licence (max 3 penalty points) and have access to a vehicle.
* Be 18 or over.
* Be physically fit.
* Work well under pressure and remain calm in an emergency.
* Be proud of their community and want to give something back.
* Have free time to spare.
If this is something that interests you, then we would love to hear from you!
What Happens If My Application Is Successful?
Should your application be successful, you will be invited to a CWR onboarding event date to be confirmed.
During the recruitment event, we will be holding a short presentation followed by an informal discussion to get to know each candidate and their suitability to become a CWR.
The CWR training course will comprise of two full days of training on the dates below:
* Sunday 11th and Monday 12th May 2025 Newtown (St John Building)
All new volunteers MUST be able to attend the recruitment event and both training dates listed above - we will therefore take your application as confirmation of your availability.
Detailed Job Description and Main Responsibilities
All new volunteers will undertake an enhanced DBS check and ID check; occupational health clearance and two character references will also be required. Each new learner will be given access to 14 eLearning modules and pre-learning material which must be completed prior to the commencement of the course.
During the course, a network of WAST support staff will train volunteers in life-saving skills and how to use the equipment available to our CWRs to perform their role. On successful completion of the course, you will be supported by CWR Mentors, to allow you to integrate and start using your newly acquired skills by responding to calls in your community.
Additional Information:
All Infection Prevention Control requirements must be met, to ensure the maximum level of protection can be achieved for all volunteers and staff within the Welsh Ambulance Service NHS Trust. This includes being clean-shaven for all training and when discharging duties on behalf of the ambulance service.
‘Facial hair that lies along the sealing area of a respirator, such as beards, sideburns, or moustaches will interfere with respirators that rely on a tight face piece fit to achieve maximum protection. The areas of the skin, which contact the face or neck seal and nose cup seal, must be free of any hair’.
For further information, please contact our regional Support Officers on the contact details below.
Do You Have Access to a Car Which Can Be Used for Your Volunteering Role?
* Car to carry out role
Why Have You Chosen to Volunteer at WAST?
* Why have you chosen to volunteer at WAST?
What Do You Hope to Achieve as a Volunteer?
* What do you hope to achieve as a volunteer?
In Your Opinion, How Do You Define Volunteering and What Does Volunteering Mean to You?
* In your opinion, how do you define volunteering and what does volunteering mean to you?
Please State Which Onboarding Date(s) You Can Attend?
* Able to attend onboarding
Please State Which Training Date(s) You Can Attend?
* Able to attend training
The Trust actively seeks to recruit and appoint people currently underrepresented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer Certification / Accreditation Badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Jennifer Edwards
Job title: Swyddog Cymorth - Gwirfoddoli / Support Officer - Volunteering
Email address: amb_volunteer.Onboarding@wales.nhs.uk
Telephone number: 0300 131 1392
For further information, please contact our regional Support Officers on the contact details below.
amb_volunteer.Onboarding@wales.nhs.uk
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