Job Introduction
* 40 hours per week
* Monday - Friday - 08:00 - 17:00 (1 hour for lunch)
* £ per hour
* Free Car parking
Check your localtransport links here: - thedestination you should input is Colchester, CO2 7UT
Job Description
We arecurrently seeking a highly organised and self-motivated Facilities Coordinator to join our dynamic team at Merville Barracks, CircularRoad South, Colchester. As a Facilities Co-ordinator, you will beinstrumental in managing both planned and reactive maintenance tasks, ensuringthe smooth operation of facilities services. This is an excitingopportunity to be a key part of our team, responsible for task scheduling,administration, and ensuring all work is completed in line with serviceagreements and quality standards.
What you’ll do:
* Assist in receiving, assigning, supervising, and ensuring successful completion of all planned and reactive maintenance tasks in line with the payment mechanism.
* Plan, schedule, and administer task allocation to ensure completion.
* Extract accurate information from nominated callers and documentation to process requests efficiently.
* Adapt and respond to changing priorities while carrying out duties.
* Liaise with the Service Delivery Team to ensure smooth processing of quotations, purchase orders, completions, invoices, and remedial works.
* Maintain accurate records of live and paid work, and document service failures in accordance with the Payment Mechanism and Quality Assurance Processes.
* Administer the CAFM system to monitor all reactive maintenance tasks, ensuring all relevant amendments and notes are logged.
* Support the procurement of materials via SAP as required, in line with Technical Officer guidelines.
* Ensure all self-delivered Planned Preventative Maintenance (PPMs) are entered and scheduled correctly in the CAFM system.
* Monitor task progress and provide timely updates and escalation for tasks likely to exceed reactive maintenance caps.
* Provide supporting evidence for Barrack Damage claims, including engineer photos.
* Assist with invoice queries and provide timely data to finance teams.
* Coordinate remedial works for PPMs and arrange for external contractors as necessary.
* Offer business-wide administration support, including minute-taking, filing, postal administration, reporting, and procurement of materials (stationery/PPE).
* Raise Purchase Orders for materials and sub-contractors in line with task requirements.
* Ensure all tasks are completed within the required Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
* Follow Sodexo processes, procedures, and policies to maintain high standards.
* Build and maintain excellent relationships with both internal and external clients.
* Participate in team briefs, huddles, and meetings to stay updated on operational requirements.
* Attend performance development reviews to discuss job standards and development activities.
* Maintain a clean, tidy, and safe working environment at all times.
* Ensure effective communication with your line manager, team members, customers, and client organisations.
* Meet all Service Audit requirements for the Contact Management Helpdesk.
What you bring:
* Experience of operating within a diverse defence engineering and FM environment.
* CAFM experience
* Must work well within a team and be able to make decisions based upon own knowledge and initiative.
* Must have strong IT skills, be proficient in Microsoft Office and familiar with Data Base type software
* Excellent organisation skills
* Proven experience in an Engineering Administration role with a proven track record in Facilities Management.
* A strong foundation in education, with GCSE passes in Maths and English.
* Be flexible to work outside core hours when required.
What we offer:
Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of somethinggreater? Apply today!