Web Dispatch Team Assistant
Part Time 24 Hours Per Week Flexible Some Weekends and Bank Holidays.
British Garden Centres are looking for a Web Dispatch Team Assistant to join our team. This is an exciting new role within our website operations.
The Web Dispatch Team Assistant will be responsible for assisting with the preparation of signage products, reviewing and verifying all orders before dispatch, and maintaining accurate records of all dispatched items, including dates, quantities, and delivery details. This role will require 3 days on-site; no working from home is permitted.
Duties will include:
* Picking, packing, and dispatching orders.
* Dealing with any online store enquiries from customers via email and sometimes phone.
* Setting up promotions and multi-buy deals on the e-commerce store.
* Updating stock levels, availability, and lead times for dropship products.
* Liaising with internal warehouses, suppliers, and buyers to gather information and resolve queries.
* Maintaining an accurate stock file on Fidelity, including receipting stock in, transferring, returning, etc.
* Supporting with any vital health and safety documentation, including daily check sheets where relevant.
* Keeping the site tidy and ensuring stock is stored correctly and coherently.
* Dealing with customer returns.
* Adding products to the online store with correct copy and images.
Skills required:
* Good communication skills and the ability to work as part of a team.
* Willingness to learn.
* Experience in a similar role is a bonus but not a requirement.
* Computer literate; experience in using systems is preferred but not essential.
What we Offer:
* Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
* Company pension
* Employee discount
* Free parking
* On-site parking
To apply:
Please send your CV to: Anthony Bakewell at abakewell@britishgardencentres.com
Applications close – Wednesday 9th October 2024
Due to the high volume of applications, we will only contact you if your application is successful.
Job Types: Part-time, Permanent
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