We have a fantastic opening with a high end, luxury brand manufacturer for an exceptional and polished Customer Service Support Agent to provide an outstanding customer experience for their business customers. What You’ll Do: Provide high-quality support and exceptional service. Handle queries on orders, stock availability, pricing & technical support Manage customer records & emails proactively Work with cross-functional teams to resolve customer issues Ensure smooth order processing & returns handling What We’re Looking For: Strong customer service & communication skills Ability to problem-solve, prioritise & multitask Attention to detail & strong organisational skills Knowledge of ERP & CRM systems (EFACS, Sage, HubSpot – desirable) Proficiency in Microsoft Office (preferred) Experience with export & commercial invoicing (a plus) Why Join this team?: Work with premium, high-end products Fantastic Benefits package, including 25 days annual leave, annual bonus scheme, pension, life assurance, health and wellbeing programme and more. Be part of a collaborative, friendly team Opportunity for learning & career growth - academy training and development program Apply Now Don’t miss this chance to join an amazing teamInterviews happening now – contact Helen at ME Recruits today In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.