Clockwise Offices offer flexible workspace and meeting rooms that are as personal as they are professional, in key locations across the UK and mainland Europe. Clockwise Cheltenham, located within Festival House, holds a thriving community with beautiful private offices, dedicated desks and meeting rooms. We are looking for a community coordinator to join our team. You will be a focal point for our members and guests. There to support with everything from a meeting room booking to an IT support request, your role is all about allowing our members to do their best work, whilst you take care of the details of running an office. No two days will be the same within this role you will find yourself involved with hosting building orientations, arranging member events, setting up meeting rooms and taking bookings as well as dealing with any requests our members might have. Key responsibilities: Delivering the Clockwise Customer journey to all visitors and members in the building a great welcome and resolution/escalation of any reported issues. Ensure there is adequate cover on the reception/welcome desk, Compiling handover notes and communicating daily events and activities to your colleagues. Managing post and deliveries to the building, m anage incoming calls to the building. You will be participating in the creation of content suggestions for social media, Clockwise web and other channels to the marketing team as directed by your location General Manager/marketing team Generate ideas and take part in planning and delivery of our member event programming. Working hours: As community coordinator you will work Monday to Friday. Hours of work will vary slightly with some requirement for evening work. This is a salaried, full time role. Benefits: 25 days holiday per annum (plus bank holidays on top) Private healthcare Access to coaching, mentoring and broader therapeutic support via Myndup, our wellness partner Enhanced company pension Training & development Opportunities for travel/relocation within your role Performance based annual bonus (discretionary) AMRT1_UKCT