HOUSEKEEPING TEAM MEMBER - Harrogate
Various Hours
£11.50 per hour plus monthly service charge, typically £2,400 annually
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience.
We have several exciting positions available in our Housekeeping department, including Linen Porters, Public Area Cleaners, and Room Attendants on both part-time and full-time permanent contracts.
Key Responsibilities:
1. Deliver and maintain the highest standards of cleanliness, room preparation, and presentation throughout the estate, including deep cleaning exercises.
2. Take pride in your work, ensuring that the cleanliness and presentation of your allocated rooms are always achieved.
3. Restock and replace items in guest rooms, bathrooms, and public areas, ensuring our guests have everything they need in preparation for their arrival.
4. Follow directions from the Housekeeping Manager and Supervisors to ensure tasks are met to their expectations.
5. Ensure rooms are ready within set deadlines to meet guest arrival times.
Key Skills, Qualities & Experience:
1. Hands-on approach to work, always being productive and looking to improve.
2. Passionate about your work.
3. Detail-oriented and driven by standards.
4. Possess a positive attitude and a desire to learn.
5. Friendly, courteous, and helpful with excellent communication skills.
6. Motivated to go the extra mile for guests and colleagues.
7. Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Please note, you will need to be able to commute to Grantley Hall in Ripon to be considered for the role.
Benefits:
* A monthly service charge - typically £2,400 annually.
* 31 days holiday increasing to 33 days with length of service.
* Access to earnings before payday (Wagestream).
* Free parking.
* Complimentary meals when on duty.
* Discounted modern and spacious live-in accommodation.
* Company events and team appreciation activities throughout the year.
* Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family).
* Access to hundreds of exclusive employee benefits, rewards, and discounts targeted specifically at the hospitality sector.
* Discounted hotel stays with Pride of Britain hotels.
* Complimentary bespoke uniform and annual shoe allowance.
* Free sight tests for those eligible.
* Onsite Team Gym with professional induction.
* Refer a Friend Scheme where you can earn up to £1,000.
* 24/7 Employee Assistance Support line and online portal.
* Grantley Academy to support your development.
* Annual paid volunteering days.
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