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What you'll do
Senior Store Assistant (keyholder) in Hertford
30 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You'll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you'll fit right in.
This position involves accountability for supporting colleagues to deliver a great customer experience. Retail experience is preferred but not essential; some experience as a key holder or supervising team members is desirable.
Get stuck in
Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service
Whether chatting with customers or staying efficient during busy times, always aim to offer a great experience.
Ask the right questions
Show genuine interest in customers' projects to help them find everything they need to get the job done right.
Be Proactive
Promote Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
Keyholder responsibilities
Open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
What you'll bring
A friendly personality: Help maintain high store standards and create an enjoyable workplace.
Reliability: Be dependable and flexible, supporting your team and customers.
Accountability: Take charge in previous roles and step up when needed.
Your best self: Bring energy, enthusiasm, and let your personality shine.
What you'll get
Why Join Us?
At Toolstation, your career progression is in your hands. Opportunities to advance, explore different roles, or join other parts of the Travis Perkins Group are available. We support your growth with training, including our Toolstation Academy and Apprenticeship programmes.
Benefits include:
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle-to-work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support via Aviva Digicare+
* Financial education, support, and awards
* Discounts at over 1,000 retailers
About Toolstation
We're one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we serve trade professionals, DIY enthusiasts, and self-builders. Our store expansion and group diversity offer exciting growth opportunities for ambitious individuals.
To apply
Interested? Visit www.toolstationjobs.com or hit apply now.
We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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