As a Residential Assistant at Wenger House, you will play a critical role in the effective risk management of individuals released from prison by providing enhanced supervision, monitoring, and rehabilitation within the community. This position requires experience working with complex and vulnerable individuals and an understanding of the residential setting within the Criminal Justice System.
The role will be required to carry out the following responsibilities, activities and duties:
* Assist in the supervision of residents in accordance with policy and practice under the direction and guidance of managers and relevant staff.
* Staff and supervise the Approved Premises during designated shifts, referring serious incidents to designated on-call Manager and adhering to the procedure of completing incident reports as necessary.
* Ensure enforcement of Approved Premises rules and deal with any breaches in accordance with procedures. Respond appropriately to abusive or aggressive behaviour.
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and challenging anti-social behaviour.
* Liaise with Key Workers, Deputy Manager, and Manager to share issues concerning residents.
* Process information and maintain records, including inputting information on the database system by recording any significant occurrences relating to residents during shifts.
* Contribute to the work with substance misusers in accordance with relevant policies, practices, and protocols.
* Monitor and record residents’ movements in and out of the building.
* Contribute to maintaining a healthy, safe, and productive work environment, including familiarising and using appropriate health and safety equipment.
* Report any maintenance or security issues in accordance with procedures.
* Conduct curfew checks, wellbeing checks, fire alarm tests, room searches, and monitor CCTV equipment.
* Maintain an active presence in the AP at all times and regularly engage with residents in a pro-social manner.
* Support the arrangement and delivery of purposeful activities for residents within the premises.
Minimum Requirements:
* Understanding of good Health and Safety practice.
* Understanding of good anti-discriminatory practice.
* 1st Aid Trained.
* Good English oral & written, administration, and IT communication skills.
* Ability to work as part of a team.
* Ability to prioritise workload and manage time effectively.
What we offer:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme for everyday issues or larger problems.
* Access to a free health and wellbeing app.
* The Sodexo Discounts Scheme.
* Money Insights and financial benefits via the Salary Finance Platform.
* Sodexo Retirement Plan membership.
* Death in Service benefit.
* Opportunities for career growth, including apprenticeships.
* Cycle to Work Scheme.
* Volunteering Opportunities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and protective uniform supplied.
Ready to be part of something greater? Apply today!
Package Description
Please note - age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license.
At Sodexo, our purpose is to create a better everyday life for everyone. We are committed to being an inclusive employer and welcome applications from diverse backgrounds.
We’re a Disability Confident Leader employer, committed to changing attitudes towards disability.
Click here to read more about our inclusive culture.
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