Description Proposed Interview Date: Week Commencing 10 February 2025 Closing Date: Sunday 02 February 2025 Contract Type: Permanent Salary: FC6 £29,508.69 to £32,437.03 Working Pattern: 36 hours per week Location: Bankhead, Glenrothes Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement Job Details The post holder will be responsible for the operation of the Resource Unit. Assisting with an exciting new project within the Health and Social Care Partnership Ensure the Total Mobile and Carelink system is maintained. To deliver training in Total mobile/Carelink and problem solve. Advise on scheduling issues and advise on emergency situations. Deal with complaints effectively. Staff management including supervision. Liaise with Team Managers, Lead Officers Home Care Co-ordinators, Community Support Coordinators ,Business Technology Solution Staff and external companies. Collate/prepare statistical returns as required. Recording using appropriate IT systems and procedures. Maintaining accurate up to date databases for all relevant service user records and taking responsibility for the effective application of information management systems Identifying training and development needs of staff, ensuring compliance with statutory requirements and best practice in care standards. Taking responsibility for Care at Home Service out with office hours. Good Communication skills, including written and verbal, positive attitude to service users and the ability to work on own initiative and as part of a team. A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for. The Person SVQ level 3 in care or equivalent and/or relevant recognised professional qualification or equivalent experience. Supervisory certificate 15 credits at level 7 or SVQ 2/HNC in care and must attain SVQ 3 in care within your first period of registration. Ability to register with the Scottish Social Services Council as a Supervisor of a care at home service and remain on the register. Significant experience in a relevant setting. Management experience in care setting Ability to provide a regular and effective service. If you are eligible to apply to register with the SSSC and you do not currently hold all the required qualifications, you can still be granted registration subject to the condition that you must achieve the required qualifications within your first period of registration. Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. You will save money on your SSSC fees as these will now be paid for all roles and grades by the Scottish Government. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X For more information, please contact: Christopher To, christopher.tofife.gov.uk