Job Title
Healthcare Assistant
• Location: Belfast, Northern Ireland
• Hours: 40 hours per week
• Salary: €28,080 per annum
About Us
At Optical Express, we prioritize exceptional patient care and outstanding clinical outcomes. We invest in our people and technology to ensure the highest standards of service.
We have a long history of providing eye care to millions of patients, with our surgeons performing more laser procedures than any other provider. Our clinics treat thousands of patients each week, giving us the privilege of transforming lives.
We foster a culture of care, trust, and integrity within our team. This extends to our local communities, where we engage in charitable and environmental projects that benefit our patients, colleagues, communities, and the planet.
Job Overview
We are seeking a skilled Healthcare Assistant to join our Belfast clinic. As part of our Surgery Associate role, you will travel to cover other Optical Express surgery clinics, with all travel costs covered by the company.
Key Responsibilities
* Pre-operative testing, including conducting tests prior to examination and treatment, assisting during consent appointments, and providing information to patients before their IOL or LVC procedure.
* Patient discharging, instructing patients on post-procedure care, updating medical records, and making follow-up appointments.
* Laser technician duties, such as preparing and calibrating lasers, understanding data, loading and transferring data, and safe running of lasers.
* Co-ordinating patient flow, ensuring minimal waiting times, and managing queries.
* Assisting surgeons during consent appointments and treatments, acting as scrub assistant (LVC only), taking notes, and instilling eye drops.
* Undertaking HCA roles in IOL theatres to assist surgical teams and patients during surgery and associated tasks, including decontamination of instruments.
* Participating in end-of-treatment day activities, updating patient files, filing, compiling reports for head office, cleaning departments, stock ordering, and lens ordering.
* Reporting untoward incidents and contributing to patient safety, quality, and risk management.
Requirements
* Excellent communication and presentation skills.
* Ability to convey highly technical information effectively.
* Adaptable and flexible approach to work.
* Strong time management and task prioritization skills.
* Confident and professional individual with excellent organizational skills.
* Excellent telephone manner and ability to maintain confidentiality, integrity, and discretion.
* Flexibility to travel to other clinics regularly, with travel costs covered by Optical Express.
Benefits
* Market-leading salary.
* No night shifts.
* State-of-the-art working environments.
* 29 days' annual leave per annum.
* Free Laser Eye Surgery and Intraocular Lens Surgery.
* Free eye tests.
* Discounted prescription eyewear and sunglasses.
* Generous friends and family discount scheme.
* Ongoing training and development opportunities.
* Accessible management team and transparent management structure.
* Favorable staff-to-patient ratio, resulting in less pressure and more time for patient interaction.
* Full visibility of six-week rota.
This is an exciting opportunity to grow and develop within a global organization that values its employees and prioritizes their well-being.