I am recruiting for customer service coordinators working for an established business with excellent benefits and hybrid working.
We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.
Responsibilities:
1. Provide excellent customer service in a high-volume call handling environment.
2. Communicate confidently and form positive working relationships with technicians and customers.
3. Maintain strong attention to detail and be organised, self-motivated, and able to multitask.
4. Assist and support colleagues to achieve team goals.
5. Handle pressure effectively and maintain composure.
6. Utilise CRM systems for customer management.
Minimum Requirements:
1. Background in office-based customer service, call centre, or similar.
2. Strong verbal and written communication skills.
3. Ability to plan and prioritise workloads with a structured approach.
4. Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential.
Pay: £12.59 plus overtime paid at time and a half and double time.
Hours: Monday - Friday 9-5 - 37.50 or 40 hours per week.
Full training and hybrid working within 6 weeks.
This is initially a temporary contract but could lead to a permanent role.
Parking available.
#J-18808-Ljbffr