What's in it for you?
Your starting salary will be £27,300 pa, increasing to £28,350 after 12 months and to £32,288 after 3 years of service. We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship, which can realistically be achieved within 12 to 18 months of joining us. We also offer:
* Opportunity to earn approximately £37,800 including overtime (based on an average of 4 hrs per week)
* Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £36,000 to £42,000.
* Working 4 days out of 7 days with every other weekend off.
* Free parking on site.
* Free use of the gym.
* Free food whilst on shift.
* Pension scheme.
* Health & Wellbeing Benefits.
* Reward & Recognition scheme.
* Serco discounts including cinema, online shopping discounts, leisure centre memberships, and the opportunity to apply for a Blue Light discount card.
Is this the right career for you?
Our Prison Officers come with diverse work & life experiences. What matters is your commitment to making a difference in the lives of others. We focus on transferable skills and behaviours such as communication, teamwork, resilience, and patience. The rest you'll learn during your 10-week training course and through our experienced colleagues.
As a Prison Officer, you'll ensure the health, safety, and wellbeing of everyone around you. Your contribution is vital as you work to give prisoners structure, encourage positive choices, and support their rehabilitation. Day-to-day responsibilities include:
* Supervising prisoners in all aspects of prison wing activity.
* Overseeing work and education programmes, encouraging prisoner participation.
* Handling operational matters such as prisoner headcounts, cell searching, security, and administrative processes.
* Managing prisoners at risk of self-harm.
We operate 24/7, meaning you'll cover shifts on days, evenings, weekends, nights, and bank holidays. We value work-life balance and operate on a rota basis that allows you meaningful time off.
Preparing for your recruitment journey:
You'll complete an online assessment. If successful, you'll be invited to a virtual competency-based interview. After passing this, you'll visit the Prison for a basic Maths and English assessment.
Upon passing assessments, you'll attend a 10-week Initial Training Course (ITC) at the Prison, requiring 100% attendance. This consists of 8 weeks classroom-based training and 2 weeks shadowing, providing high-quality training, including a Diploma in Custodial Care, First Aid, and Control and Restraint training.
Why Serco?
* Meaningful work: Prison Officers ensure the health, safety, and wellbeing of prisoners, staff, and visitors, playing a key role in reducing reoffending rates.
* A world of opportunity: Our prisons offer variety and opportunity, with progression into Ops Management or specialist services.
* Great people: Our prisons are calmer due to investments in safeguarding and rehabilitation, and you'll receive training from supportive colleagues.
This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks and satisfactory employment references. You'll need to provide 5 years of employment and education history as part of these checks.
About Serco
At Serco, the work we do is important, and everyone plays a vital role, from caring for vulnerable people to managing complex public services. We are a team of 50,000 responsible for delivering essential public services globally in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators committed to improving public services for everyone.
By joining Serco, you will have access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT & Networks). Our Employee Networks are led by colleagues passionate about diversity, inclusion, and belonging.
Apply
Please click on the apply button to complete your application. We occasionally receive a large volume of applications, and when that happens, we may bring the closing date forward, so please apply promptly.
At Serco, we see people for their performance and potential. We are committed to building a diverse and inclusive organisation that supports everyone's needs. We will make reasonable adjustments at interviews through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We are proudly Disability Confident Leader employers and holders of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application, please contact 0345 010 4000.
At Serco, we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the required security clearance). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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