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Vehicle Damage Assessor – Bristol, Bristol
Client:
Direct Line Group
Location:
Bristol, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
06041b8c6d
Job Views:
97
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Vehicle Damage Assessor – Bristol
About us
Here at Direct Line Group Auto Services, we genuinely care about what we do and aim to provide a phenomenal level of service for our customers.
What you'll be doing:
* You will work within site guidelines to ensure the workflow of job cards to meet volume targets and identify fast track repairs, ensuring parts orders are accurate and following purchase procedures.
* You will constantly review repair methodologies to ensure all repairs are cost-effective.
* You will collaborate with the policyholder and Direct Line Group engineering functions where vehicles are borderline repairable or beyond economical repair.
* Provide service level agreements, ensuring customers are contacted regarding repairs and non-related damage, and where applicable, agree amended repair hours with the workshop leadership teams and technicians.
* You will be accountable for Health and Safety regulations and company health and safety procedures appropriate to your role.
* You will achieve, maintain, and embed all "standard methodology" and "lean activities" as instructed by business strategy.
What you'll need:
This is a permanent role reporting to the Lead Vehicle Damage Assessor. Previous experience in a similar role is required, along with the following skills:
* Experience of vehicle repair methods.
* Knowledge of Thatcham repair methods, Audatex, and ATA qualification.
* You will ensure you achieve company and personal targets.
Health and Safety and working to industry standards are important to us. We always ensure our teams and customers' safety at each stage of the repair process, ensuring tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures.
Who you'll work with:
We embrace our individuality – you'll see it in the way that we think and work. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown. We even reward you for them! We encourage our people to work together, aim higher, and be the best they can be – for customers, colleagues, and the business.
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
* 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
* Additional optional Health and Dental insurance.
* EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
* Generous holidays.
* Buy as you earn share scheme.
* Employee discounts and cashback.
* Plus many more.
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Additional information: Employment type: Full-time
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