Calderdale and Huddersfield NHS Foundation Trust
This is an exciting opportunity to join our team of phlebotomists working for the Calderdale and Huddersfield NHS Foundation Trust.
We are looking for individuals who must have evidence of a good level of education along with a determination to deliver high-quality compassionate care to our patients.
Main duties of the job
Our phlebotomy team deliver a high-quality patient-focused blood taking service in a wide range of settings across Calderdale and Kirklees. This includes taking blood in our two hospitals, GP surgeries, out-patient services, community diagnostic centres, and patients' homes.
Good IT skills are essential to this post, along with experience of working in a health care setting or customer service-focused role. Previous experience in venepuncture would be desirable, but is not essential as we will deliver full training to the right calibre of person.
About us
You must have the ability to work under pressure and be able to meet the travel requirements of the post, as this post will require the member of staff to travel between the hospital sites, community sites, and patients' homes. Access to a vehicle for work purposes is required.
Phlebotomy can be a physically challenging job, which requires manual dexterity, the ability to be on your feet throughout the shift, and the ability to manoeuvre tight and cramped positions.
We operate a seven-day service, including bank holidays, between the hours of 08:00 and 20:00, and the post holder will be required to work across all these times to deliver the service. Flexibility is a key component due to continually changing service requirements to meet the needs of the patients.
Relevant posts will be subject to an enhanced DBS disclosure.
Please ensure you provide TWO appropriate individuals as referees, one from your previous/last employer. Please refer to the job specification essential guidance before completing your application form.
Job responsibilities
Maintain patient dignity and confidentiality at all times. Adhere to Trust Aseptic Non-Touch Technique Policy (ANTT). Work unsupervised in our hospital settings, community clinics, and undertaking domiciliary (home) visits, along with business insurance. Keep fully stocked phlebotomy trolleys, cupboards, and drawers within blood collecting units and clinics and support stock taking out in the community settings. Maintain work areas and trolleys, keeping them clean, neat, and tidy. Undertake surveys/audits when requested to do so. Attend to staff and patients' queries, referring appropriately. Comply with all Health and Safety Regulations. Use a visual display unit to book appointments and access the Trust intranet, Q-pulse, and work-related e-mails. There is a commitment to work a seven-day service inclusive of bank holidays between the hours of 08:00 and 20:00. Must be flexible to adapt to the needs of the service. It will be necessary to cover other staff when required. Any duties as defined by the Phlebotomy Operations Manager and Team leader in charge.
Person Specification
QUALIFICATIONS / TRAINING
* Educated to GCSE level A* - D or equivalent in Mathematics & English.
* Level 2 NVQ/QCF or equivalent in healthcare or customer service-related subject.
* Willingness to complete further training to complement and support specified role.
KNOWLEDGE, EXPERIENCE & EXPERTISE
* Demonstrable experience of working in a health care setting or customer service focused role.
* Evidence of complying with legislation, policies, and procedures.
* Evidence of ability to work under pressure whilst ensuring that patients are your priority.
* Experience of basic computer skills including Microsoft Office packages.
* Ability to lift, bend, push, pull, and stand for long periods of time.
* Access to suitable transport (required to work in the community and visit patients at their homes; it is unlikely that public transport will meet this requirement). Reasonable adjustments can be considered in accordance with the Equality Act.
* Previous experience using Point of Care testing equipment.
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
* Compassionate and empathetic with a good understanding of equality and diversity.
* Effective communication skills with a wide range of individuals.
* Professional and positive demeanour, smart appearance, hardworking, flexible, reliable.
* Attention to detail and accuracy, for example, completing patient identification checks.
* Ability to work on own initiative as well as part of a team.
* Ability to work flexibly at a range of sites and over the full range of hours delivered by the phlebotomy service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield Royal Infirmary OR Calderdale Royal Hospital
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