Job Overview
You will be working Mon-Fri 6am-11am (Bank Holidays 6.30am-11.30am) - 25hrs per week.
Responsibilities
1. Be the friendly face that welcomes guests to breakfast, making their first impression unforgettable.
2. Answer any guest queries regarding allergens, product info, etc.
3. Make sure the buffet breakfast is kept clean at all times and fully stocked.
4. Communicate and liaise with the kitchen team.
5. Clean down the restaurant and re-set for evening service.
6. General cleaning duties in line with the breakfast cleaning schedule.
7. Go the extra mile for special requests, adding that extra touch to make guests' stays memorable.
Qualifications
1. A welcoming personality who loves connecting with people and making their day brighter.
2. Strong communication skills, comfortable chatting with guests and coordinating with team members.
3. Sharp attention to detail, especially when it comes to handling guest needs and reservations.
4. A problem-solver who can think on their feet, handling any situation with a positive attitude.
5. Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
6. High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
Benefits
* Discounted hotel room rates for you and your friends & family.
* An additional day's leave for your birthday.
* Enhanced maternity, adoption & shared parental leave.
* Course sponsorship.
* 30% F&B discount at RBH hotels.
* Refer a Friend scheme (earn 250 for each referral up to 5 referrals).
* Flexible working arrangements.
* Wagestream - choose how and when you get paid.
* Life insurance.
* Employee Assistance Programme.
* Social and wellness events and activities all year round.
* Free meals on duty saving you over 1000 per year.
And much much more!
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