Lead Duty Manager - Southwark, London Job Type: Full Time - Permanent At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. Exciting Opportunity in Southwark Leisure – Lead Duty Manager Southwark Leisure is growing, and we’re looking for one of our own to step up and shine as the new Lead Duty Manager at The Castle Leisure Centre. This is your chance to make a lasting impact, deliver exceptional customer experiences, and lead a dynamic team in a brand-new flagship facility. Your Key Responsibilities: Lead the team of Duty Managers and Team Leaders ensuring the seamless operation of the centre. Set the standard for safety, cleanliness, and operational excellence across all areas. Provide hands-on leadership to team members, ensuring high performance and adherence to policies. Take on the role of Site Safety Coordinator, collaborating with the Facilities Manager to maintain our plant and equipment. What We’re Looking For: Someone responsible, calm under pressure, and eager to take the next step in their career. A proven track record in supervisory roles within leisure, hospitality, or service industries. Strong verbal, numerical, and written communication skills. Ideally, you’ll have: Your National Pool Lifeguard Qualification (NPLQ) and Pool Plant Operators Certificate. Don’t have these qualifications? Don’t worry – we’ll provide free training (subject to passing a swim test) to help you succeed. We’re looking for someone who embodies Southwark’s values: ambition, respect, accountability, and community spirit. This is a fantastic opportunity to build on your skills and help shape the future of leisure in Southwark. Ready to take on this exciting challenge? Apply now and let’s take your career to the next level Additional Information Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service. Job Type: Permanent, Full Time, 36 hours a week. Some weekend and evening work will be required to meet service needs. Southwark Council is committed to equality, diversity, and inclusion. This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. Recruitment timetable Closing date: 21 APRIL 2025 Interview date: 1 MAY 2025