Events Operations Assistant
This specialist events travel company arranges VIP experiences at concerts and events in the UK & throughout Europe for a variety of world-famous artists such as Robbie Williams and Taylor Swift! They have a rare opportunity for an Events Operations Assistant to join their small, successful team to assist in the organisation of tours and to provide exceptional service to existing customers. Salary: c 25k plus generous bonus.
Events Operations Assistant - Role & Responsibilities:
* Assisting with enquiries to make and amend customer reservations.
* Checking and sending ticket and information packs according to tight deadlines.
* Researching relevant destinations to provide information both in-house and externally.
* Dealing with customer enquiries by phone and email.
* Organising guest lists for check-in staff.
Events Operations Assistant - Skills & Experience Required:
* Experience in the travel/hospitality/events industry preferred.
* Excellent attention to detail with the ability to work under pressure and to deadlines.
* Strong verbal and written communication skills.
* Personable, with a genuine desire to provide exceptional customer service.
* Working knowledge of Microsoft Office and excellent general administrative skills.
Events Operations Assistant - Additional Information:
* Salary: c 25k plus generous bonus (up to 5k).
* Monday to Friday 9 to 5.30.
* Central location.
* Hybrid working.
* Car parking costs are reimbursed by the company.
Please apply for the position of Events Operations Assistant online or email your CV to (URL removed).
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