Summary
As an Apprentice Pharmacy Assistant, you’ll gain invaluable hands-on experience in a dynamic, fast-paced environment. This role is the perfect foundation for anyone passionate about pharmacy, providing practical skills and industry knowledge to support your career growth.
Wage
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Pharmacy services assistant (level 2)
Hours
To be confirmed
37 hours a week
Start date
Tuesday 15 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge. Your responsibilities will include:
Customer Service & Support
* Assisting customers with general inquiries and providing excellent customer service
* Advising patients on over-the-counter medications under pharmacist supervision
* Processing prescriptions accurately and efficiently
* Handling transactions, including cash and card payments
* Dispensing & Stock Management
* Preparing and labelling medications in accordance with regulations
* Assisting pharmacists with dispensing prescription medicines
* Managing stock levels, restocking shelves, and checking for expired medications
* Receiving, storing, and organizing pharmaceutical supplies
* Administrative Duties
* Maintaining accurate patient records and prescription logs
* Handling confidential information with discretion and in compliance with GDPR regulations
* Assisting with pharmacy documentation and regulatory compliance
* Health & Safety Compliance
* Following pharmacy protocols and health & safety guidelines
* Ensuring cleanliness and hygiene standards are maintained in all areas
* Complying with industry regulations, including data protection and controlled drug procedures
Training & Development
* Attending training sessions to enhance pharmacy knowledge and skills
* Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations
* Shadowing experienced pharmacists and team members to gain practical experience
This apprenticeship is a fantastic opportunity to build a strong foundation in pharmacy while working towards a recognized qualification.
Where you’ll work
97 Arleston Drive
Nottingham
NG8 2GB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NOTTINGHAM COLLEGE
Your training course
Pharmacy services assistant (level 2)
Equal to GCSE
Course contents
* receive and log prescriptions
* assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
* work according to legislative requirements, and organisational policies
* order, receive, maintain and issue pharmaceutical stock
* provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
* work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
* act in accordance with systems and organisational governance
* recognise and act within the pharmacy regulatory, legal and ethical standards
* support the team in the development of others
* maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
* communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
* handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
* use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
* demonstrate person centred care and support within a pharmacy setting
* make pharmacy patients and patient safety your first concern
* use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
* maintain the interests of patients and the health of the public
* promote and advocate equality, diversity and inclusion
* promote healthy lifestyles to customers
* work safely within the parameters of your role using Standard Operating Procedures
* apply policies which relate to health and safety at work
* act appropriately in situations to prevent harm to yourself and others
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications
GCSE in:
* English (grade Grades 9-3 (or A*-D))
* Maths (grade Grades 9-3 (or A*-D))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Team working
* Non judgemental
* Patience