Our client, a successful third-party freight forwarding and independent customs clearance agent, is looking for a Customs Operations Manager to join their team and offices based in Dover, Kent.
On Offer:
* The opportunity to join a financially credible company with an excellent market reputation.
* An exciting new leadership role based at new modern offices.
* An attractive salary up to £50,000 (£60K OTE), dependent on skills and experience.
* Brand new modern freehold office working facilities.
* Monday – Friday working pattern.
Main Purpose of the Role:
The Customs Operations Manager will report to the Director. The ideal candidate will manage, mentor, and motivate a team of customs clearance staff and optimise the efficiency and performance of the business's customs clearance operations.
Duties and Responsibilities of the Customs Operations Manager:
* Working as part of the management team.
* Staff management (mentoring, motivating, and supporting the team).
* Hands-on customs clearance operations management.
* Problem-solving where required.
* Identifying areas to improve the efficiency of the business.
* Key account management.
* Business development (existing clients & new opportunities).
* Compliance management.
* Facilities management.
* Attending the weekly operations/sales/management meetings.
* Extensive customs clearance experience.
* Man management/team leadership experience.
* Excellent communication skills (both verbal and written).
* Good organisational skills.
* Confident communicator (written and verbal).
* A positive and engaging personality.
* Strong work ethic.
* Calm under pressure.
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