Probate Legal Assistant
Reference: OCT20245579
Expiry date: 16:09, Tue, 19th Nov 2024
Location: Bristol
Hours: Monday – Friday
Are you an organised and motivated individual with a passion for providing exceptional client service?
Do you have a keen interest in the legal field and a desire to develop your career in Wills and Probate? If so, we have an exciting opportunity for you to join our dynamic team as a Probate Legal Assistant.
As a Probate Legal Assistant, you will be an essential part of our Wills and Probate Team. You will work closely with Probate Case Managers/ Fee Earners, mastering the intricacies of probate applications and estate administration. Your role will involve:
1. Welcoming New Clients: Be the friendly first point of contact, setting up new cases and providing service quotes.
2. Administrative Excellence: Manage diaries, produce documents, and maintain accurate filing systems.
3. Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
4. Case Management: Prepare correspondence, chase information, and handle legal forms.
We are seeking a proactive individual with strong organisational skills and the ability to manage a busy diary system. Your ability to build and maintain strong relationships with clients and stakeholders, coupled with your commitment to confidentiality, will be crucial. You should have excellent communication skills, both verbal and written, and demonstrate empathy with clients who have suffered a bereavement.
Join NewLaw as a Probate Legal Assistant and enjoy some outstanding benefits:
Salary: £22,370 - £23,700 depending on experience, plus bonus potential.
Annual leave: 24 days, rising to 26 with length of service, plus public holidays and an extra day off for your birthday!
Pension: 3% Employer Contributions.
Financial Benefits: save-as-you-earn scheme, employee referral scheme, free life assurance, and access to our Benefits App offering discounts and cashback deals.
Lifestyle & Wellbeing Benefits: discounted gym memberships, eye care vouchers, a cycle to work scheme, and a 24/7 Employee Assistance Programme.
Motoring Benefits: access to an employee vehicle-leasing scheme and discounts on vehicle repairs and rentals.
Wagestream: a financial wellbeing app that provides more control over your pay and savings.
About you:
1. Strong IT Skills: Proficient in Word, Excel, and Outlook.
2. Customer-Focused: Excellent customer service skills and emotional intelligence.
3. Organised: Strong organizational and diary management skills.
4. Empathetic Communicator: Exceptional verbal and written communication skills.
5. Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.
About us:
NewLaw is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for Personal Injury, Clinical Negligence, and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since 2004, with a service that 95% of our clients would recommend.
We’re also part of ZIGUP, a leading provider of integrated mobility solutions across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fueled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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