Resident relationships are front and centre in the role of Village Manager for Cambridge Oaks Lifestyle Village, requiring outstanding customer service and communication skills.
We seek a Village Manager to lead our Village utilising our established systems and continue to develop the unique culture of our independent living community. As Village Manager, reporting to the General Manager Resident Experience, you will be responsible for the day-to-day operations of the village, ensuring that the grounds and buildings are maintained to a high standard, as well as working with residents to ensure the smooth delivery of its facilities and services.
Your multi-tasking capabilities will come into play as you deal with multiple demands from people in and outside of the village, but you’ll take this in your stride by acting with speed, being super articulate in delivery of messages and information.
Your duties will include overseeing resident programmes, ongoing maintenance, facilities management, event planning/social calendar, new resident inductions, health and safety, ongoing communications and formal reporting/meetings.
The successful candidate will demonstrate these capabilities:
* Suitable management experience in customer facing roles;
* Ability to relate to and communicate with people of diverse backgrounds - positive and friendly attitude with a sense of humour;
* Preferred track record in facilities/property management;
* Practical experience in business planning/budgeting and management reporting;
* Communication and customer service skills of a high standard;
* Abilities in time and project management, problem solving, administration, and computer skills including the relevant suite of Microsoft products (Word, Excel, Outlook);
* Enthusiastic, versatile and flexible attitude to the requirements of a dynamic role.
Please include a cover letter, detailing why you are the candidate we seek, and CV.
About Us
Freedom Lifestyle Villages develops and operates independent living communities for the Over-50s throughout New Zealand. An alternative to a traditional retirement village, our lifestyle villages offer independent living, with affordable and quality homes in a secure community.
Join a company with amazing growth plans and room to evolve your career should you wish to do so. We offer a competitive salary, supportive team environment and employee wellness initiatives.
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