About the Role This is a fantastic opportunity for someone ready to take the next step in their hospitality career. You'll be at the heart of our operationensuring smooth day-to-day running, maximising team productivity, and maintaining excellent service delivery. As a key support figure across the venue, youll be the go-to person for both staff and guestsstepping in as the main point of contact and offering a calm, solutions-focused approach to any challenges that may arise. Youll play a hands-on role in creating a positive, energetic and professional environment for both the team and our guests. What Were Looking For A natural leader someone who knows how to motivate, collaborate, and create a fun yet focused work culture Excellent interpersonal and customer service skills confident engaging with guests to ensure a smooth and memorable experience Strong communicator able to adapt your style across all levels of the team Cool under pressure capable of staying calm and adaptable when things get busy or plans change Organised and detail-oriented with a great ability to manage your own time and lead a team efficiently Bonus Points (but not deal-breakers) Supervisory or management experience in a cocktail-led business A background or knowledge of the late-night hospitality scene A creative flair, commercial mindset, and a passion for hospitality and driving sales Perhaps youve already been a Manager, or youre currently a Supervisor ready to take that exciting next stepeither way, we want to hear from you If youve worked in fast-paced, customer-facing environments and know how to lead a team with confidence and stylewere interested in the skills you bring to the table, not just where you've worked before. About us At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. INDLP Benefits Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Cycle 2 work scheme ( Applies to positions above minimum wage) AMRT1_UKCT