A leading Fintec Marketing and Comparison company has been evolving and they are now seeking to add a Sales Account Manager to the team.
This is a fantastic opportunity for an experienced individual to join a company that offers continuous progression opportunities.
Hybrid working options available, the rest of the time will be spent in the modern Belfast office.
Salary
Negotiable + up to 15% bonus
Excellent benefits including salary review, performance bonuses and development opportunities.
Responsibilities:
* Manage multiple customer accounts, meeting with account contacts to maintain effective working relationships and identify potential new sales opportunities and solutions for existing customers.
* Effectively negotiate commercial and contractual terms for new and add-on product lines and ongoing accounts.
* Liaise and attend customer meetings, conferences, and exhibitions which could involve some travel primarily within the UK to aid business and organisational development.
* Share knowledge with colleagues and where appropriate assist junior employees.
* Develop a good understanding of the market and customers to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of product lines.
* Provide product support for customer accounts, liaising with other teams to resolve issues in a timely manner.
* Onboard new customers, liaising with other teams to ensure a smooth process.
* Monitor and report on business activities and provide accurate and timely reports to customers and the customer success manager.
* Collaborate with other teams, including engineering and product management to deliver new opportunities and ensure alignment with customer expectations on roll out of new customer products or updates.
Essential Criteria
* Minimum of 2-3 years' experience in a customer-facing, account management role, ideally from a technology, consulting or insurance/financial/utilities product background.
* Experience of managing and maximising the profitability of multiple B2B relationships.
* Experience of working in a target-driven environment.
* Excellent analytical and data interpretation skills.
* Excellent skills in MS Office (particularly Excel).
* Proven ability to self-educate.
* Superb written and verbal communication skills. Able to communicate confidently face to face and virtually.
Desirable
* Experience in an IT, e-commerce, fintech or financial services environment.
Education:
* Degree in a business or IT field, ideally with a 2:1 or equivalent, relevant experience in this sector.
* 3 grades 'B's or above at A-Level are desirable although not essential.
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