Job Description
Portico are on the lookout for a Residential Security Concierge (Rotate Security / Concierge) to join our team at a high-end residence in Knightsbridge.
You'll be situated in a multi-functional building offering 17 luxurious residential apartments, 2 floors of office working space and 8 street-facing retail units. Situated in a magnificent and prestigious part of Belgravia surrounded by iconic places like Harrods, the Mandarin Oriental and Hyde Park.
The building has 3 different entrances with their respective receptions and one loading bay entrance located at the rear of the building, next to the control room.
As a Security / Concierge, you will: -
* Uphold adherence to all company standards, policies and site instructions, including emergency procedures, following them appropriately when necessary.
* Maintain continuous monitoring of site radio systems and use it as a way of communication with the site team, always adhering to the correct radio procedures.
* Provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
* Liaise closely with statutory authorities, dealing with incidents and the provision of information, to ensure all security issues and events are dealt with in a timely manner.
* Manage remote access control such as gate, doors, or other access points.
* Constantly monitor the CCTV in line with the SIA standards, managing alerts and reporting any safety hazards or suspicious activity on site.
Hours: 42 hours per week, 12 hour shifts from 7am-7pm or 7pm-7am, 4 days on followed by 4 days off. All 4 days on will be either all days or all nights.
Salaries: £30,248
Qualifications
A Door Supervisor & CCTV SIA Licence are required for this role. Applicants without these licences will not be considered.
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.