Job summary We are looking for a reliable, friendly person who is passionate about providing patients with a high standard of service to join our team as a Receptionist. You may have previous experience as a medical receptionist using EMIS web which whilst desirable, is not essential as full training will be given. This job is advertised as a part time position with regular shifts on a Wednesday and Friday afternoon. There will also be an oppourtunity to do more hours covering holiday and sickess. Recruitment will be through CV and interview. Please state in your application why you would like to work in Caterham Valley Medical Practice. Employment will be dependent on pre-employment checks including at least two references, completion of right to work checks., DBS check and an occupational health assessment. Main duties of the job Your main duties will be to book appointments or signpost patients to appropriate services to ensure that they get the right care in the right place at the right time whether they contact the practice by phone or in person. Your duties will also include greeting patients on arrival at the practice and other varied administrative duties. About us Caterham Valley Medical Practice is a friendly, well-established and community facing practice in the heart of Caterham, Surrey. We look after 10600 patients in a busy practice with excellent patient care at the heart of everything we do. Date posted 10 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A4185-25-0000 Job locations Eothen House Eothen Close Caterham Surrey CR3 6JU Job description Job responsibilities To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Job description Job responsibilities To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Person Specification Qualifications Essential Good standard of education at high school level A-C/9-4 Experience Essential Experience of working with the general public Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker Apply for this job (Link: ) High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Desirable EMIS user skills Experience of administrative duties Experience of working in a health care setting Person Specification Qualifications Essential Good standard of education at high school level A-C/9-4 Experience Essential Experience of working with the general public Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker Apply for this job (Link: ) High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Desirable EMIS user skills Experience of administrative duties Experience of working in a health care setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Caterham Valley Medical Practice Address Eothen House Eothen Close Caterham Surrey CR3 6JU Employer's website https://caterhamvalleymedicalpractice.co.uk/ (Opens in a new tab)