Job summary
We are seeking a dedicatedand experienced Treatment Room Administrator with a clinical background to joinour team. This role is crucial in ensuring the smooth operation of ourtreatment room, supporting both patients and clinical staff. Traditionally thisrole has been fulfilled by an experienced practice nurse but have foundrecruitment difficult so we have opted for a more managerial style post to suitthe needs of the business.
Main duties of the job
Key Responsibilities:
1. Oversee the daily operations of the treatment room.
2. Coordinate and manage patient appointments, ensuring efficient scheduling for the team this will include development of the appointment book to a more efficient, transparent system for staff and auditing purposes.
3. Provide clinical support to healthcare professionals, including preparation of treatment areas.
4. Maintain accurate patient records and ensure confidentiality.
5. Help maintain high levels of IPC and Cold chain
6. Run audits on clinical care and administrative aspects of the Treatment room
7. Mentor and support Treatment room staff
8. Ensure compliance with healthcare regulations and standards.
9. Manage inventory and order supplies for the treatment room alongside current processes.
10. Liaise with Senior Management Team and Partners to ensure seamless patient care.
About us
At Milman Road & Kennet Surgery: We are a high achieving QOF practice looking after 20,000 patients across 2 sites. The practice's main site is a large purpose built premises that has recently undergone extensive refurbishment.
We have 5 partners and 4 salaried GPs as well as a fantastic team of allied health professionals which include a Pharmacist, Paramedics and Nurse Practitioners and a strong established treatment room team.
We have an innovative hybrid appointment system looking separate same day and routine care providing high level of efficiency and satisfaction for GPs as well as continuity of care for patients.
We are a dynamic forward thinking fun practice who are at the centre of primary care development in South Reading. We are a leading practice in the local Alliance and the lead practice for the PCN.
We have a Friendly Efficient Admin support team that work toward helping reducing the administrative burden for our clinical team.
This role involves working across Reading Holybrook PCN practices, including: Broadstreet Health Centre, Milman Road & Kennet Surgery, Abbey Medical Centre.
Job description
Job responsibilities
Job Description: We are seeking a dedicated and experienced Treatment Room Administrator with a clinical background to join our team. This role is crucial in ensuring the smooth operation of our treatment room, supporting both patients and clinical staff. Traditionally this role has been fulfilled by an experienced practice nurse but have found recruitment difficult so we have opted for a more managerial style post to suit the needs of the business.
Requirements:
11. Clinical background in the NHS or private sector.
12. Preferably a senior practice nurse or equivalent experience eg district nursing or tissue viability or ICB experience.
13. Excellent organizational and administrative skills.
14. Strong communication and interpersonal skills.
15. Proficient in using healthcare management software EMIS Web preferable
16. Ability to work independently and as part of a team.
17. High level of attention to detail and commitment to patient care.
Preferred Qualifications:
18. Experience in a treatment room or similar healthcare setting.
19. Knowledge of NHS systems and protocols.
20. Experience in managing and leading a team.
What We Offer:
21. Competitive salary
22. Supportive and inclusive work environment.
23. Opportunities for professional development and career advancement eg looking into developing our long-term condition management and palliative care services.
Person Specification
Qualifications
Essential
24. See Job Description
Desirable
25. See Job Description
Experience
Essential
26. Experience of treatment room or similar healthcare setting.
27. Experience managing and leading a team.