JOB DESCRIPTION Job Title: Recruitment Support Officer Reporting to: Recruitment Manager Location: Glasgow Main Purpose of the Role To provide an effective professional recruitment service that meets the needs of our clients and candidates whilst maximising revenue through confirmed bookings. Main Duties and Responsibilities To assist assigned Recruitment Consultant in recruiting high quality candidates through planned candidate strategy, including, advertising, promotional activities and exploiting all existing resources within the office in order to fill vacancies; To ensure all documents, references, checks and correspondence are processed in line with recruitment codes of practice and on file ready to forward to clients in respect of suitable vacancies; To maintain regular candidate contact ensuring availability and candidate information is updated regularly; To provide information to candidates on clients and job descriptions/personnel specifications. To fully investigate candidates' suitability against client requirements and put forward recommendations to Recruitment Consultants in relation to suitable candidates that match client requirements; To develop a good understanding of the organisational structure and work culture of the clients/health systems we serve; To assist in all aspects of the recruitment process from selection to booking and aftercare processes; To maintain accurate records and provide reports relating to relevant vacancies and candidates aimed at maximising revenue General To carry out work instructions in line with all key processes and quality management systems. To keep the Recruitment Manager informed about any developments, trends or problems relating to clients, prospects or team members. To project a professional image of the company in all aspects of your work including personal presentation of a clean and tidy manner. To adhere to all company policies, processes, procedures, systems and all relevant codes of practice to which the company subscribes. To perform any other reasonable tasks or duties within the company as required from time to time by management. Person Specification Essential: · Educated to ‘A’ Level (or equivalent) A solid background and understanding of providing outstanding customer service Strong communication and interpersonal skills Demonstrable project and time management skills Self-motivated and able to demonstrate ability to work independently Ability to manage multiple priorities effectively Experience working to and exceeding Key Performance Indicators Desirable: Educated to graduate level (or equivalent) Working knowledge of the medical recruitment market, locum process or the healthcare system in the UK and/or Ireland Experience working in an environment with regulatory, legal and ethical considerations Demonstrable commitment to continual improvement Proficient in the use of social media for business purposes Direct Medics reserves the right to apply both the desirable and the essential short-listing criteria, for instance should a large number of applicants apply. Recruitment Process: reserve list of prospective candidates may be maintained for any similar vacancies that arise within six months of filling the current vacancy. Disability If you have a disability and require assistance with your application or at interview/ assessment please contact us immediately. Direct Medics in an equal opportunities employer and welcomes applications from all sections of the community.