Abdominal Medicine & Surgery Business Manager
An exciting opportunity has arisen for a dynamic, positive and patient-centered leader to join the Abdominal Medicine and Surgery CSU here at Leeds in the role of Business Manager. The Abdominal Medicine and Surgery CSU is one of the largest CSU's in the Trust. We are looking for a Business Manager to join our close-knit group of ambitious and enthusiastic clinicians and managers. The AMS management team works collaboratively at a fast pace to deliver operational management on point and take services forwards.
We aim to deliver the highest quality service for our patients and are committed to working in line with the values described in the Leeds Way to make work rewarding as well as challenging.
We are looking for candidates who are able to engage with the clinical, nursing, and administrative teams to provide visible leadership, develop services to meet the needs of our patients, challenge colleagues appropriately, and be flexible in dealing with and responding to problems.
You must have a good range of interpersonal and communication skills and the ability to build, develop, and motivate a team effectively. You will have a proven track record in leading and motivating staff in the delivery of quality patient care across complex clinical and business environments.
Main Duties of the Job
The post holder provides management support to the CSU or a component part of the CSU. He/she will have responsibility for the performance of administrative and clerical staff and will ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels.
The post holder will also work with members of their CSU and other senior managers in the strategic development of the services provided by the CSU. This will include strategic and operational business planning and monitoring, and the development of relationships with key internal and external partners. The post holder will ensure the CSU functions as an integral part of the Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are achieved simultaneously.
Job Responsibilities
1. Devolved responsibility for both pay and non-pay budgets in the CSU.
2. Responsible for staff who may work Trust-wide across several disciplines and clinical specialties.
3. Assist in the performance management of the CSU.
4. Line manage administrative, clerical, and secretarial staff within the CSU, and take management responsibility for their personal development and performance review.
5. Responsible for the procurement of medical and scientific capital equipment.
6. Assist in the operational aspects of major service and capital planning.
7. Contribute to developing and sustaining capacity and capability in the CSU.
8. Lead specific project work on behalf of the Service Manager.
9. Deputise for the Service Manager, as directed.
Knowledge, Skills and Experience Required
1. Educated to degree level or equivalent professional qualification.
2. Evidence of commitment to continuing professional development, including a management qualification or postgraduate diploma.
3. Experience of middle management level.
4. Evidence of successful operational management in a multi-professional environment.
5. Experience of day-to-day people management and ability to develop others.
6. Experience of budget planning and management.
7. Operational planning and implementation.
8. Understanding of the NHS modernisation agenda.
9. Demonstrates strong analytical skills, literacy, and numeracy.
10. Negotiation and influencing skills and diplomacy.
11. Ability to communicate in a complex service.
12. Evidence of developing effective working relationships within and beyond the employing organisation.
13. Effective team leader and team player.
14. Experience of strategic planning and options appraisal.
15. Knowledge of financial and commissioning frameworks.
16. Knowledge and experience of workforce and capacity planning, managing waiting lists, and delivering business plans.
17. Experience in working in partnership with others to develop, implement, and evaluate policies and strategies, including managing change.
Core Behaviours and Skills
1. Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
2. Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the Service.
3. Commitment to team working with the ability to take personal responsibility for difficult decision making.
4. Ability to monitor, maintain, and improve service delivery.
5. Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust.
6. Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures.
7. Highly developed communication skills to enable the development of workforce and capacity planning and ensure that departmental business plans and continually changing service plans and schedules are updated to meet service needs.
8. Ability to produce a range of documents to varying audiences, both internal and external to the Trust, some of which are of a confidential, sensitive or contentious nature.
9. Possess change management skills to include service reconfiguration.
10. Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other Services.
Person Specification
Skills and Behaviours
* Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation.
* Working well under pressure of time and resources.
* Fair, honest, and consistent in approach.
Experience
* Masters level in a related field.
* Understanding of the NHS modernisation agenda.
* Knowledge and practical understanding of financial and commissioning frameworks.
* Workforce and capacity planning, managing waiting lists and developing business cases.
Qualifications
* Educated to degree level or equivalent professional qualification.
* Career progression through continuing professional development.
* Masters level in a related field.
Other Criteria
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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