Job summary
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
We are seeking a highly motivated and committed administrator, who has excellent attention to detail, strong communication skills and a willingness to learn. You will be part of a skill mixed team, working to build on good performance in order to maximise the contribution of the Community Paediatric Medical Service in Southampton.
The successful applicant will need to have good time management skills, be self-motivated with a positive attitude. In addition to these skills, all administrators need to be customer-focused, have an excellent telephone manner and proven IT skills, knowledge of SystmOne and the e-Referrals Service would be an advantage, and have experience in using Microsoft programmes, such as Excel, Word and Outlook.
The Community Paediatric Team look after children in and out of the Southampton and New Forest areas. You will need to ensure the smooth running of the Paediatric clinics, working closely with the Paediatricians and HealthCare Professionals/outside agencies.
If you are enthusiastic, highly motivated, organised, and able to work well within a team as well as independently we would love to hear from you.
Main duties, tasks & skills required
* Use & accurately populate the electronic record system (Systm One) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy.
* Follow agreed processes for dealing with emails on Outlook and nhs.net, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising.
* Provide support to training events e.g. away days, skill slots etc. involving the coordination of diaries, venue & hospitality booking as appropriate.
* Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary.
* Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested.
* Provide cover & support during times of absence for the core functioning of the admin team.
* Offer guidance & training of Band 2 or new staff as required.
* Maintain current office policies & procedures, be actively involved in their development.
* Undertake limited supervision of Band 2 or new staff in absence of the Admin Supervisor & Admin Manager.
* Provide admin support to the Admin Supervisor to set up & review administration systems/processes as deemed appropriate.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trust's community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person specification
Qualifications
Essential
Good General Education.
GCSE English Grade 4/C or equivalent.
NVQ3 or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Rebecca Harrower
Becky.Harrower@solent.nhs.uk
02381030534
Pay scheme
Agenda for Change.
Band
Band 3.
Salary
£24071.00 to £25674.00 Yearly.
Contract
Permanent.
Working pattern
Full-Time.
Reference number
449-CFS-6483.
Job locations
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE.
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