Our client is looking for a Legal PA on a maternity contract, playing a pivotal role in delivering high-quality secretarial, administrative and facility support to Partners, Fee Earners and clients. This role involves coordinating projects, managing client relationships, assisting with financial and administrative processes, and contributing to team efforts to continuously improve client service delivery.
The Legal PA will work within the Internal Client Services (ICS) team under the leadership of the Director of ICS and in collaboration with other Client Services professionals. This is a client-facing, service-oriented position requiring strong communication, organisational and technical skills.
Key Responsibilities:
* Distribute and coordinate appropriate support for client projects, ensuring a smooth experience for clients and internal stakeholders.
* Set up processes for client matters in collaboration with Partners, Fee Earners and client contacts.
* Assist with pitches, presentations, events and other business development tasks.
* Identify and implement process improvements to enhance client services and internal workflows.
1. Ensure all client-related correspondence is directed to the appropriate Partner or Fee Earner.
2. Take an active role in relationship management and client care.
3. Maintain accurate client information in the Client Relationship Management (CRM) system (curr...