Footprints is an award-winning local charity helping people affected by the Criminal Justice System. Our vision is to encourage self-worth, nurture hope and bring a sense of belonging to people in Hampshire and Dorset who have been affected by the criminal justice system, building stronger, safer communities.
We owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple projects for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within our team.
Objectives of this role
1. Maintain clear communication with staff, volunteers and key stakeholders to ensure proper operations of the charity.
2. Develop, implement, and maintain quality assurance protocols.
3. Increase the efficiency of existing processes and procedures to enhance the charity’s internal capacity.
4. Ensure that operational activities are effective and within budget.
5. Track staffing requirements, helping with the hiring of new employees as needed.
Responsibilities
1. Lead, motivate, and support our team within a demanding environment, including identifying opportunities for staff development.
2. Lead on the recruitment, assist with the training, and oversee the supervision of new and existing volunteers alongside the Local Coordinators.
3. Identify and solve problems to enable effective service delivery.
4. Develop and promote the art group, including identification of partners for the referral of participants and resources (space for delivery and sales of items).
5. Manage data collection to achieve outcomes targets, and deliver excellent service to those we support.
6. Work closely with the CEO to ensure that all activities remain compliant with regard to Footprints policies, including Safeguarding, Health and Safety and cyber/GDPR security and risk management.
7. Oversee assets lists and verify staff and volunteer expenditure.
8. Identify new opportunities for involvement with strategic partners in the public and voluntary sector, where this meets with the aims of the project.
9. Raise and maintain the profile of the organisation within the regional areas in which we operate.
10. Be a public spokesperson for the project and deputise for the CEO when required.
11. Attend and be prepared to lead team meetings and volunteer meetings.
12. Work with local Universities, specialist volunteer organisations and local faith and community groups to ensure that Footprints attracts volunteers from a wide cross-section of the community.
13. Carry out such tasks and duties from time to time as are required by CEO for the maintenance and development of Footprints.
Preferred skills and qualifications
1. Two or more years of proven success in an operations management role.
2. Evidence of strong interpersonal and IT skills, including database management.
3. Driving licence and willingness to travel frequently across Hampshire and Dorset.
To apply: Please send a CV and covering letter including the details of 2 professional referees and detailing how you meet the requirements of this role to info@footprintsproject.co.uk no later than 30th September 2024.
For an informal discussion about the role please call Caroline Stevens on 07789 937637. We encourage people with lived experience to apply.
Job Types: Part-time, Contract
Contract length: 27 months
Pay: £21,000.00-£28,000.00 per year
Expected hours: 24 – 32 per week
Work Location: Hybrid remote in Bournemouth
Application deadline: 30/09/2024
Reference ID: Operations Manager
Expected start date: 17/01/2021
#J-18808-Ljbffr