Temporary Customer Service Executive
Based Lasswade, Edinburgh - fully office based
Start date: ASAP
Duration: 6-8 weeks
£12.21 per hour
36.25 hours per week | Includes every 2nd Saturday with a day off during the week
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we’ve got the perfect role for you!
We’re delighted to be recruiting on behalf of a respected third-party client for a Temporary Customer Service Executive. This is an exciting opportunity to join a dynamic and customer-focused team where your initiative, enthusiasm, and communication skills will be highly valued.
What You’ll Be Doing:
* Engaging with customers to understand their needs and provide tailored solutions
* Delivering best-in-class service through warm, effective, and efficient interactions
* Thinking on your feet to resolve customer issues quickly and professionally
* Identifying opportunities for continuous improvement in processes and service delivery
* Meeting and exceeding internal service level KPIs
* Collaborating with team members and supporting store teams as needed
Systems & Skills:
* Confident using Word, Excel, PowerPoint, and internal systems
* Comfortable navigating multiple platforms and maintaining accurate customer records
About You:
* A true team player who works well with others
* Customer-obsessed with a calm, solution-focused attitude
* Able to stay focused under pressure
* Excellent written and verbal communication skills
* Passionate about creating positive customer journeys
This role is ideal for someone who loves helping people, enjoys variety, and takes pride in delivering service with a smile. #J-18808-Ljbffr