Ready to make an impact in operational finance? We're looking for an Operational Finance Analyst to handle general queries and reporting across key areas like E-bills, Customs, Smart Border, and more. In this role, you'll support the team by taking on day-to-day tasks, allowing the Operational Finance Manager to focus on driving team performance and strategy. If you're detail-oriented and thrive in a dynamic environment, this could be the perfect fit for you Your Role The Operational Finance Analyst will be responsible for all general queries and reporting with the operational finance team. The operational finance team covers E-bills, Customs, Smart border, Transport and Operational support, Key Accounts (MOD, GSK, A&D), and FSL closure. Specific people are employed to deal with each specific area resulting in all general enquiries or across function enquiries being handled by the Operational Finance Manager. There is a demand for a role which is integrated to all areas and freeing up the Operational Finance Manager from day-to-day tactical task and focusing on team performance and direction of the whole team. Your Responsibilities - Dealing with all general queries from internal KuehneNagel employees relating to operational finance. - Assist in all areas by being a resource who can add extra support to an area when workload dictates. - Contribute to the onboarding and training of new team members, facilitating their integration and understanding of operational finance processes. - Take responsibility for drafting, implementing, and communicating new operational finance processes to the team. - Oversee the control and management of both new and existing processes, ensuring compliance and efficiency. - Measure and report on department Key Performance Indicators (KPIs), providing insights into performance and areas for improvement. - Point of contact in any projects where the operational finance team are involved and also ensure all strategic projects are reviewed as an end to end and include the billing and collecting of debt. - Act as the primary point of contact for projects involving the operational finance team, ensuring comprehensive reviews of strategic projects, including billing and debt collection. - Identify and anticipate trends, challenges, and opportunities within the operational finance domain, and engage proactively with other departments as required. - Perform any other duties as assigned, contributing to the overall success and efficiency of the team. Your Skills and Experiences - Demonstrated experience in logistics or business administration, with a solid understanding of operations, products, services, and processes. - Proficiency in MS Office (Outlook, Word, PowerPoint, Excel) and familiarity with KuehneNagel systems (e.g., ACON, Dotnet). Strong IT skills with the ability to apply technological solutions effectively. - A strategic mindset with the ability to apply business and market knowledge to drive strategy and actions. Ability to understand and execute new processes efficiently. - Performance-oriented work ethic with a focus on measuring and tracking performance. Self-disciplined, proactive, and motivated to achieve with a willingness to learn and improve. - Effective communicator with strong inter-departmental skills. Able to build good working relationships at all levels and demonstrate a positive attitude towards change. - Strong problem-solving abilities with excellent organizational skills. Capable of managing time effectively, setting priorities, and fulfilling critical tasks within strict deadlines. - A key team player who can also work independently and take initiative. Adaptable and flexible with the ability to multi-task and work efficiently in a fast-paced environment. - Knowledge of company confidentiality, compliance regulations (Code of Conduct), and KN QSHE Policies. Ability to understand and execute customer SOPs effectively. Good Reasons to Join If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory KuehneNagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdeskkuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.