Salary £38,745 pa + On Call Payments (approx. £4000)
Location Manchester - Across Greater Manchester - Starting work at first appointment and finishing after the last appointment
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Contract Type: Permanent, Full Time
Hours: 39 hours per week (08:00 – 16:30)
Interview date: w/c 28th April
Interview location: Soapworks, Salford Quays, Manchester
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester, we have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adheres to the current edition of 18th Edition Wiring Regulations, health and safety regulations, and organisational policies and procedures.
In this role, you will be responsible for:
1. Carry out all aspects of electrical works in customers’ homes and empty properties.
2. Repair/replace electrical fittings and diagnose and rectify electrical faults.
3. Complete relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates.
4. Deliver an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will.
5. Report any potential repairs and safeguarding issues that you notice in the customers’ homes.
6. Update your PDA in real time on a job’s status and communicate with planners if customers are not at home or jobs are not viable.
We need people who have:
1. City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works.
2. City and Guilds 2391 or 2394 and 2395.
3. Current BS:7671 qualification (18th Edition Regulations).
4. Experience in a similar role and in certifying electrical works.
5. Experience in Testing and inspection of domestic dwellings.
6. Sound building, construction, General maintenance / repair knowledge.
7. Experience in working with IT systems (email, word and excel).
8. Full valid driving licence.
Please note this role is subject to a basic DBS check.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
About us
We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.
Our organisation is all about people – the people who live in our homes, the people in the communities we serve, and the people we work with.
So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!
We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.
The team
Our Homes Team make sure customers' homes are well maintained by carrying out repairs, maintenance, and gas servicing. They are very important people!
In the team, there are multi-trades people, electricians, ground workers, roofers, gas engineers, plumbers, and joiners, plus general labourers and apprentices. There is also a team of planners and administrative colleagues who keep the show on the road by booking in all the work and making sure our trades colleagues have everything they need to get the job done. Together the Homes Team makes up nearly a third of our whole workforce!
Our customer satisfaction rating is consistently rated as ‘excellent’ and our Homes Team gets more compliments than any other team! The Homes Team were winners of the One Team One Dream Award at our colleague awards in 2020 for their commitment and fantastic teamwork.
Every year we...
Spend around £7 million repairing and maintaining our customers’ homes.
Carry out 20,000 repairs.
Complete 5,500 gas services.
Turnaround 350 empty homes so they are in a good condition to re-let.
Support some amazing community projects and charities, by putting our trades skills to great use.
Irwell Valley Homes is a great place to work, but don’t just take our word for it… find out what it’s like to work here from our colleagues:
"Thank you for your interest in joining the team! As a not for profit housing association we have a strong social purpose to enable customers to live well in their homes and communities. By joining the Homes team you will be very much at the heart of this delivery model, providing an excellent repairs service to our customers in their homes and communities.
I'm proud to be part of a team that provides such an important service to our customers. So if you're interested in being part of an inclusive place of work where you are encouraged to be yourself and to learn & grow, I'd be happy to welcome you to the team! "
Michelle Nutter, Head of Repairs
Rewards we offer
We offer a fantastic range of benefits which include:
1. Refer a friend scheme.
2. Up to 30 days holiday a year plus your birthday off.
3. Two days every year to volunteer in the local community.
4. A medical cash plan.
5. Tool loan, uniform and van for trades.
6. £150 Perkbox allowance – plus access to hundreds of discounts and freebies.
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