Project Worker Complex Needs (Female Worker Only)
The successful candidate will be required to work 37.5 hours per week, across Monday - Friday, covering early (8AM - 4PM) and late (12:30PM - 8:30PM) shifts. Temporary cover is required for approximately 2 - 3 months.
In this position, you will be required to:
1. Hold a caseload of 5 key clients and carry out regular key working sessions resulting in agreed Support Plans that are person-centred, trauma informed and enable progression.
2. Complete comprehensive needs and risk assessment and risk management plans.
3. Work in a gender informed manner and recognise how clients' specific needs are influenced by their gender and their cultural background.
4. Work closely with your clients to move them on within 28 days to suitable longer term accommodation and support clients to access and sustain their accommodation.
5. Respond effectively to risks around VAWG and work within a multi-agency framework to reduce risk, for example, referring to and attending MARAC.
6. Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately.
7. Support clients to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity).
8. Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills and set up bank accounts.
9. Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.
10. Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews.
11. Carry out room and building checks and report and follow up all hazards/repairs/maintenance issues in a timely fashion.
Please note: this role involves lone working.
To apply for this role, you must have:
1. Experience of working with victims of VAWG, domestic violence and other gender-based violence.
2. Experience helping people to identify personal goals and supporting them through a process of change.
3. Experience managing challenging situations in relation to people, including responding calmly to crisis and dealing promptly, effectively and safely with complex situations.
4. Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes.
5. A non-judgemental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach.
6. Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience.
7. Understanding of professional boundaries and their importance when delivering trauma-informed support.
8. Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks.
9. Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
Please note this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010.
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