Are you ready to make a difference in a facility support role?
We are seeking a Facilities Support Assistant to join our dedicated and diverse team. This role is pivotal in ensuring our university buildings run smoothly and provide a safe, welcoming atmosphere for students, staff, and visitors.
Job Title: Facilities Support Assistant
Department: Estates Services, Facilities Management
Grade & Salary: Grade 3 - £26948 - 27838
Location: Manor Road Building (and related FM Ops sites), Oxford, UK.
Contract Type: Permanent
Hours: Part-Time; 20 hours per week
About the Role
As a Facilities Support Assistant, you will be at the heart of our mission to support world-class education and research. Your contributions will directly enhance the daily experiences of our university community. You will work closely with a supportive team that values teamwork, integrity, and innovation.
We are looking for a proactive Facilities Support Assistant to join our team providing front-of-house services at our Manor Road Building and the St Cross Building. The standard working week for this role is Monday to Friday; 14:00 – 18:00. Reporting to the Senior Facilities Manager, your responsibilities will include:
1. Providing excellent customer service to staff, students and visitors
2. Carrying out general building checks and maintenance tasks
3. Leading on locking and securing the buildings each evening
4. Setting up rooms for meetings and events; including food and drinks.
5. Assisting with cleaning duties and external area upkeep
6. Following health and safety procedures
7. Being flexible to cover for teammates and work overtime when needed
8. Have a working understanding, or the willingness to learn basic controls on the building systems – i.e. BMS, Planon etc
9. Fault-finding at a basic level on IT/AV equipment
10. Liaise with University Suppliers and service providers as appropriate
11. You will be trained to be a first aider and a fire warden for the buildings at site
12. This role will involve some manual handling and lone working however training will be provided. The role involves occasionally handling alcoholic beverages.
About You
You will have:
1. The ability to work independently with minimal supervision
2. Excellent interpersonal and customer service skills
3. The confidence to complete some manual handling duties
4. Strong communication skills to be able to confidently communicate to members of the public, students and academic staff with courtesy and politeness
5. Positive attitude with a flexible approach to your work
6. Adaptable to changing priorities
7. Great timekeeping and reliability
8. Be well presented and be able to deal effectively, efficiently and calmly with a wide range of visitors and staff
It would be desirable to have:
1. Basic DIY skills such as picture hanging, furniture building etc.
2. Good IT and admin skills e.g. email and internet search
Application Process:
To apply for this position, please submit the following documents as part of your online application:
1. 1x Covering letter/supporting statement
2. 1x Curriculum vitae (CV)
3. Contact details of two referees (only contacted if you are successful)
Only applications received before 12:00pm on Friday 29th November 2024 can be considered.
Interviews will be conducted in-person in Oxford on Wednesday 4th 2024.
If you're looking for a fulfilling role where your skills make a real impact, please apply.
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