PLEASE NOTE - THIS IS A FULLY REMOTE ROLE
There will be occasional travel required as part of the role. This includes company events, external events, and internal meetings.
Flexys is a rapidly growing, venture backed and highly respected enterprise SaaS software company. We provide a cloud native, debt management and collections product to large enterprise organisations across the financial services and utilities sectors.
We are now recruiting for a Technical Author for the next phase of our growth journey. As a Series A business, this is a hands-on role responsible for developing and maintaining user documentation, for internal and external use.
This is an exciting and rewarding opportunity to join a friendly, caring and highly collaborative team.
The Technical Author will
* Write and maintain user guides, for both internal and external users
* Develop and maintain a style guide for all documentation
* Edit, standardise, and format documentation written by others
Success in the role will be measured by
* The production of high quality user documentation in line with prescribed timings
* The development of a style guide which is clearly understood and adhered to
* All relevant documentation is managed, current, and accessible, both internally and externally
Your skills & experience include
* Demonstrable experience of having written and managed technical documentation within a software production environment
* Good interpersonal skills, and the ability to work effectively and collaboratively in a multidisciplinary team
* Strong verbal and written communication skills, with the ability to effectively and constructively explain things in a way which is easily understood by others.
* Strong analytical skills, with the ability to analyse requirements and translate those into supported documentation
* Excellent organisation and planning skills
* Meticulous attention to detail, accurate and thorough; delivering high quality output to tight deadlines
* A hands-on approach, eager to dive into challenges and engage with stakeholders to produce top-quality documentation.
Why work with Flexys?
Flexys are an equal opportunities employer and believe that diversity enhances our culture and our products.Our culture is underpinned by our five core values:
* We are fearless: We are not afraid to challenge the status quo and we are courageous in our ambition.
* We always seek to innovate: We apply new ideas, fresh thinking and decades of subject matter expertise to deliver better client outcomes.
* We demonstrate integrity: We do the right thing and evidence this by being self-critical, open and transparent.
* We are passionate: We care about what we do and are dedicated to delivering great outcomes.
* We are committed to client success: We have a relentless focus on excellence and always strive to exceed expectations.
In order to attract the very best talent, we provide a market leading benefits package which includes:
* 30 days holiday plus bank holidays
* Flexible working hours
* Comprehensive private medical insurance
* Group life insurance
* Contributory pension scheme
At Flexys, we aim to build an outstanding team that is truly representative of wider society. We welcome applications from people of all backgrounds and are committed to having a team that is made up of diverse skills, experiences and abilities.
We actively encourage suitably qualified candidates irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. This is an exciting and rewarding opportunity to join a friendly, caring and highly collaborative team.