Our client is a global organisation supporting the marine industry through its specialist teams that service electronic and mechanical equipment around the world. The require a Service Co-ordinator to join their busy team in Crawley, you will join a close knit, busy and friendly team. Main Duties Provide excellent customer service - responding promptly to customer enquiries and/or requests for onsite repairs. Ensure technicians and engineers are scheduled to sites in the UK Keep customers updated and provide a positive customer service Keep technicians and engineers informed of any changes to their weekly working schedule Ensure spare parts are available for every job via collaboration with inventory team Ensure invoices, record keeping and administrative duties are completed in a timely manner Some out of hours and weekend rotations may be required Skills and Knowledge Experience in a similar role is preferred First class customer service and administrative skills required Client focussed ensuring the best outcome for customers Strong knowledge of MS office Excellent written and verbal communications skills Be able to commute reliably to Crawley Salary and Benefits £27-29K Hours: 9am - 5pm Mon-Fri 20 days holiday plus bank holidays Company Pension Private Medical Insurance Referral Program