Job Description: Café Manager
Position: Café Manager
Reports to: Operations Manager
Location: Luna Hut Sauna Café - Beaconsfield Road, Brighton, UK
Job Type: Full-Time – 40 hours per week (daytime, evening, and weekend shifts, with 2 days off per week)
Salary: £25-30k, based on experience
Benefits: Staff discounts on sauna sessions, food, and drinks
Role Overview
The Café Manager is responsible for the day-to-day operations of our new Sauna Café, ensuring high-quality service, an inviting atmosphere, and a well-run food and beverage offering. This is a hands-on role requiring strong leadership, excellent organisational skills, and a passion for hospitality and wellness.
As the key on-the-ground representative, the Café Manager will lead a team of baristas and sauna operators, oversee inventory and supplier management, maintain health and safety compliance, and ensure a smooth customer experience. A significant part of the role includes staff training, cost control, and working collaboratively with the marketing team to drive engagement and build a strong customer base.
This position is ideal for an experienced and proactive hospitality professional with a passion for health-conscious food, excellent coffee, and customer service.
Key Responsibilities
1. Oversee and manage daily service, ensuring smooth and efficient operations.
2. Create and maintain a warm and welcoming environment for customers.
3. Ensure consistent quality and presentation of all food and drink offerings.
4. Develop and implement operational procedures to enhance efficiency.
5. Recruit, train, and manage a passionate and skilled team of baristas and café staff.
6. Conduct regular team meetings and check-ins to maintain high service standards.
7. Provide ongoing coaching and development to enhance staff skills.
8. Foster a positive and supportive work culture.
9. Manage stock levels, ensuring timely ordering and minimising waste.
10. Build and maintain strong relationships with suppliers for high-quality ingredients.
11. Monitor and control costs to ensure profitability.
12. Act as the first point of contact for customer concerns, ensuring swift resolution.
13. Work with the marketing team to develop promotions, events, and community engagement initiatives.
14. Gather customer feedback and implement improvements based on insights.
15. Ensure full compliance with food safety and hygiene regulations.
16. Maintain high cleanliness and organisation standards throughout the café.
17. Conduct regular health and safety checks, updating records as required.
Skills & Experience Required
1. Minimum 2 years’ experience as a café or restaurant manager.
2. Strong leadership, problem-solving, and team management abilities.
3. Passion for wellness, healthy food, and exceptional customer service.
4. Knowledge of cost control, stock management, and supplier coordination.
5. Ability to analyse and maintain daily, weekly, and monthly financial records.
6. Level 3 Food Safety Certificate (or willingness to obtain).
7. Barista skills and knowledge of specialty coffee.
8. Excellent communication and interpersonal skills.
9. Ability to work flexible shifts, including weekends and holidays.
What We Offer
1. Opportunity to be part of an innovative wellness brand.
2. Staff discounts on sauna sessions, food, and drinks.
3. A supportive and health-focused work environment.
4. Career growth opportunities as we expand.
Opening Date: Late April 2025
Join us in creating a unique space where people can relax, recharge, and enjoy wholesome, nourishing food in a unique atmosphere.
How to apply: If you connect with what you have read in this job advert and you fit the requirements set out please send your CV and cover note to mgmt@lunahutsauna.co.uk
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