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Site Technician EWI Responsibilities:
* Ensure best practices to protect and enhance the reputation of the company, customers, products, and systems.
* Systematically inspect ongoing and installed projects for specification compliance.
* Monitor purchasing to ensure system components are procured through Soltherm.
* Deliver contractor training programs in both classroom and practical settings.
* Build and manage customer relationships on-site; assist commercial teams.
* Address daily onsite enquiries for product, technical, and system information.
* Provide specification, technical, and application advice for complex construction projects.
* Attend project design meetings and pre-start site meetings with main contractors, architects, and sub-contractors.
* Handle physically demanding tasks, work in all weather conditions, at height, and travel between sites, including possible overnight stays.
* Provide technical support in Northern Ireland and the Isle of Man.
Site Technician EWI Requirements:
* Plasterer/render applicator to trade with a minimum 3 years’ experience.
* Conduct technical site visits, meticulously inspecting ongoing and completed projects for adherence to specifications.
* Train contractors in the proper application and performance of Soltherm products, both in the classroom and hands-on.
* Partner with clients and contractors, attending pre-start meetings and design discussions to offer technical guidance.
* Proactively identify and address potential issues before they escalate, minimising rework and ensuring customer satisfaction.
* This role requires a candidate who is based in central Scotland or willing to work in central Scotland on a permanent basis.
Skills and Qualifications:
* Build strong relationships with customers and contractors, fostering trust and loyalty to the Soltherm brand.
* Clearly and concisely communicate technical information to both technical and non-technical audiences.
* Provide regular reports to sales managers and senior management, keeping everyone informed and aligned.
* Possess a deep understanding of building technology and construction practices.
* Be a natural communicator, adept at working independently and collaboratively.
* Demonstrate a customer-centric approach, prioritising satisfaction at every step.
* Thrive in a physically demanding environment with diverse weather conditions.
* Hold a clean driving license and be comfortable traveling throughout your region, with occasional overnight stay.
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Engineering and Information Technology
Industries:
Construction
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